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Schafer Chevrolet

(398 reviews)

Reviews

(398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schafer Chevrolet from DealerRater.

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Great Experience !

We have purchased 2 vehicles from Dan Kuchek of Schaffer Chevrolet . Dan is very professional and is on top of his business . I would highly recommend to my friends and family to do business with Dan .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Stopped in a couple weeks ago had an appointment with Joseph he pulled the truck that we had talked about on the phone up for me to test drive. No pressure he was more than fair with my old truck on trade. I couldn’t be happier with him or the process definitely will be calling him again. Joseph thanks again and more importantly thank you for service to our country.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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By Michael L. April 9.2021

Brittany Jackson was kind courteous and extremely helpful .if in search of a vehicle I would definitely recommend her .she is still helping me with any and all questions .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dan k.

Dan K. was kind, courteous and very informative. He handled our transaction well, and answered our concerns with ease. We love her new car and will return for future purchases. Thank You Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car had check engine light on!

Car had Check Engine Light, but was not included anywhere in listing. When we asked Joe, he stated it's in the video link on YouTube, if you watch very, very carefully. So he knew about it, but didn't fix it, nor did he disclose this info before we drove an hour and a half, and left a $200 deposit that they won't refund. We acted in good faith-they did not. I wouldn't buy a 10 speed bike from them!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Experience

Great Experience: Sales staff went the extra mile to make time for us. There were able to find excellent financing, better than I thought would be possible. Buying experience was handled very professionally and efficiently. Sales representative (Mike Prentice) was extremely helpful and understanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

The searching, test driving and purchasing process was very easy. The experience was no pressure, well explained and the several people we spoke with were very friendly. I will search at this dealer FIRST when my next auto need arises

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a used vehicle

All associates were very friendly and treated us very well . They had a good selection of vehicles to chose from. To secure our safety, all associates practiced health conditions according to state's requirements and I'm very pleased with our visit with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service even during a Pandamic

Even during a difficult event like we are experiencing, the staff a Shafer Chevrolet, provided fast friendly service,and did everything possible to make my buying experience a 1-2-3 easy peasy process. Randy in sales and Norm in finance made this one of the easiest decisions I've made. Highly recommended if you're looking for hassle free buying and a large selection to choose from this is your dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Watch the adds!!!

I purchased a vehichle based off the add which stated the vehichle had cruise control. Test drove the vehichle and the bar had set and clear. Elwhen i drove the vehichle home after purchase tried to use the cruise and it didnt work . Texted the dealer and they stated the version i bought does not come with it. So i pulled the add and it states cruise contol. I again ask what they are going to do about it they stated there is nothing they can do. They also stated that he was sorry he should have told me it didnt have it. I asked again how were they going to fix something that was falsely advertised. They quit answering me and the manager wouldnt answer my call.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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