Reviews
Write a reviewBought a Used Nissan from Maritime Ford from Dan Price was fair and everything was very smooth I would highly recommend Maritime Ford and Dan
Bought a Used Nissan from Maritime Ford from Dan Price was fair and everything was very smooth I would highly recommend Maritime Ford and Dan
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easiest sales experience ever. No pressure, and great follow through. Would highly recommend to anyone in need of a car.
Easiest sales experience ever. No pressure, and great follow through. Would highly recommend to anyone in need of a car.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I wanted to share the great experience I had with everyone I interacted with at Maritime Ford. From start to finish everyone in sales, finance and service were fantastic to deal with. I recommend if you’re in the market to check out what they have!
I wanted to share the great experience I had with everyone I interacted with at Maritime Ford. From start to finish everyone in sales, finance and service were fantastic to deal with. I recommend if you’re in the market to check out what they have!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was very pleased with the response from Maritime re a used Mustang. Donna Rocheleau has be very professional and coopertive in our dealings. She is top shelf!
I was very pleased with the response from Maritime re a used Mustang. Donna Rocheleau has be very professional and coopertive in our dealings. She is top shelf!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I absolutely love this dealership! We have been purchasing our vehicles there for years and also getting them serviced there. I see the inside of the building when I buy my vehicles and then pretty much don't again until I am looking for a new one because they come to my house and pick up my vehicle every time I need it serviced and drop it back off. It makes my life so easy. They are always prompt and explain anything that needs to be done. Thank you for being in our community and the service you provide!
I absolutely love this dealership! We have been purchasing our vehicles there for years and also getting them serviced there. I see the inside of the building when I buy my vehicles and then pretty much don't again until I am looking for a new one because they come to my house and pick up my vehicle every time I need it serviced and drop it back off. It makes my life so easy. They are always prompt and explain anything that needs to be done. Thank you for being in our community and the service you provide!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My name is Ricky O - I would not recommend this place they do not honor their warranty forever customer agreement I will pass this information to all my friends and anyone who will listen to me as well I will repair my Truck thank God it's not that bad of a repair job
My name is Ricky O - I would not recommend this place they do not honor their warranty forever customer agreement I will pass this information to all my friends and anyone who will listen to me as well I will repair my Truck thank God it's not that bad of a repair job
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ricky, I am sorry you had a bad warranty experience. I am a little confused and hope you can clear things up for me. Was this at Maritime Ford in Manitowoc WI? I don't have a record of you in our service department, you checked yes for "Made a Purchase" and we do not have you anywhere in our sales system and we do NOT offer a "forever warranty". We have the standard manufactures warranty for bumper to bumper, 3 years 36,000 miles or the powertrain which is 5 years 60,000 mile warranty and offer customers the opportunity to purchase outside products should they choose to do so. If you can provide me with more information I would be happy to look into this for you and get you some help/answers. Mike Cusick, Used Vehicle Sales Manager.
Thank you for the great and wonderful experience that we had with your dealership. Buying a used van was painless and quick. We love our new used van from you.
Thank you for the great and wonderful experience that we had with your dealership. Buying a used van was painless and quick. We love our new used van from you.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Kathy, we very much appreciate your business and thank you for the kind words!
Diagnosis was spot on- Blend Door Actuator. Quote for repairs was $1,100 for 7 hours of labor and parts. While I commend the service dept for the proper diagnosis, I purchased the part myself and made the repairs in less than 1 hour. I am well aware of their process in making the diagnosis, viewing the maintenance procedure card and solely using that in quoting the repairs. However, I am also well aware that if I would have allowed the repair, the tech would have corrected the problem in just the hour that it took me and I would have still been stuck with the $1,100 bill. A service department should have the courage to fight these ridiculous labor hours on these maintenance cards instead of continuing to collect an over abundance of money from unknowing customers. The service department and establishment was very friendly and helpful during this visit and with all of our other visits. However, there has to be a re-connect with service departments to understand that people should not be taken advantage of for these types of services.
Diagnosis was spot on- Blend Door Actuator. Quote for repairs was $1,100 for 7 hours of labor and parts. While I commend the service dept for the proper diagnosis, I purchased the part myself and made the repairs in less than 1 hour. I am well aware of their process in making the diagnosis, viewing the maintenance procedure card and solely using that in quoting the repairs. However, I am also well aware that if I would have allowed the repair, the tech would have corrected the problem in just the hour that it took me and I would have still been stuck with the $1,100 bill. A service department should have the courage to fight these ridiculous labor hours on these maintenance cards instead of continuing to collect an over abundance of money from unknowing customers. The service department and establishment was very friendly and helpful during this visit and with all of our other visits. However, there has to be a re-connect with service departments to understand that people should not be taken advantage of for these types of services.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rob, thank you for the feedback. We do, and will continue to, follow the work shop manual per the Ford Procedures, as you mentioned, and in this case it required removal of the dash to properly execute the repair. I appreciate your business and your consideration of Maritime Ford for your service needs. I hope this doesn't dissuade you from considering us in the future.
This is the absolute worst stealership I have ever had any experience with in 40 years! Igor is a complete incompetent oaf and has zero customer service. I had my car in over a dozen times and they never managed to repair any of the issues. And I was in an accident and took it there for repairs as this was what the insurance wanted. The lady hit my front passenger quarter and they said the damage wasn’t that bad. Well. They were wrong. The car was only halfassed fixed and so cheaply done that I had all kinds of problems with the steering, rattles and vibration. For a 2015 with only 30k miles this was just not acceptable. I finally got fed up and decided to trade it. When the dealer there was checking it out for trade he immediately pointed out the incorrect bolts that were sticking out. And then after a close inspection told me he was sorry but the car was junk. I took it to two other dealers and all had the same conclusions and one went so far as to tell me that it would have to be auctioned off as they would never put it on their used car lot! So thanks to the incredible incompetence here I lost a ton of money. I will never have another Ford in this town! You cannot trust them at all!
This is the absolute worst stealership I have ever had any experience with in 40 years! Igor is a complete incompetent oaf and has zero customer service. I had my car in over a dozen times and they never managed to repair any of the issues. And I was in an accident and took it there for repairs as this was what the insurance wanted. The lady hit my front passenger quarter and they said the damage wasn’t that bad. Well. They were wrong. The car was only halfassed fixed and so cheaply done that I had all kinds of problems with the steering, rattles and vibration. For a 2015 with only 30k miles this was just not acceptable. I finally got fed up and decided to trade it. When the dealer there was checking it out for trade he immediately pointed out the incorrect bolts that were sticking out. And then after a close inspection told me he was sorry but the car was junk. I took it to two other dealers and all had the same conclusions and one went so far as to tell me that it would have to be auctioned off as they would never put it on their used car lot! So thanks to the incredible incompetence here I lost a ton of money. I will never have another Ford in this town! You cannot trust them at all!
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
PO'd in Manty, I am very sorry to hear this was your experience. I would like a chance to drill down to the root cause of your situation. Are you able to contact me with your name or any other pertinent information so I can get some more facts from our service department?
Was unsure about buying a Ford having never owned one before. Went onto the lot to have look and thought I would never be able to afford a new Truck. Walked in the showroom and was made to feel right at home. No pressure from the sales team and they went out of the way to find me a deal I could handle from a new truck that I liked to a payment I could afford. Start to finish I was treated with respect Thank from a first time Ford owner
Was unsure about buying a Ford having never owned one before. Went onto the lot to have look and thought I would never be able to afford a new Truck. Walked in the showroom and was made to feel right at home. No pressure from the sales team and they went out of the way to find me a deal I could handle from a new truck that I liked to a payment I could afford. Start to finish I was treated with respect Thank from a first time Ford owner
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From Everyone here at Maritime Ford-Lincoln Inc. we would like to thank you for purchasing your vehicle here. We look forward to servicing all of your current and future automotive needs. Enjoy your new Ford Ranger and Thanks Again!!