Reviews
Great service. Went wrong day and still got us in. Only waited a short time.
Great service. Went wrong day and still got us in. Only waited a short time.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wow. Where to start!? My transmission oil pump died and it took the tranny with it. The tranny fluid was changed 40k miles ago, so it wasn't for lack of maintenance. Luckily I made it to WRC under my own power. Brian listened to it and said, "you better just leave it here." They took me home and then gave me a loaner. Took a bit for GM to get them a tranny, but it finally came. Gene did the troubleshooting and said we should replace the cooler and any lines because everything was full of metal shavings. We also replaced the oil pump belt since we had the tranny out. Since we were already doing some serious work, we serviced the front & rear differentials, changed motor oil. We just recently serviced the transfer case so it was good. It was expensive, but the WRC service team made it less painful. My sincere thanks to Brian, Matt, and Gene for getting me back on the road. My truck has 102,000 miles on it, and now the tranny has another 3yrs/100k mile warranty on it. It's a diesel so I'll use all that 🤗. THANKS GUYS YOU ARE THE BEST!!! 👍👍👍
Wow. Where to start!? My transmission oil pump died and it took the tranny with it. The tranny fluid was changed 40k miles ago, so it wasn't for lack of maintenance. Luckily I made it to WRC under my own power. Brian listened to it and said, "you better just leave it here." They took me home and then gave me a loaner. Took a bit for GM to get them a tranny, but it finally came. Gene did the troubleshooting and said we should replace the cooler and any lines because everything was full of metal shavings. We also replaced the oil pump belt since we had the tranny out. Since we were already doing some serious work, we serviced the front & rear differentials, changed motor oil. We just recently serviced the transfer case so it was good. It was expensive, but the WRC service team made it less painful. My sincere thanks to Brian, Matt, and Gene for getting me back on the road. My truck has 102,000 miles on it, and now the tranny has another 3yrs/100k mile warranty on it. It's a diesel so I'll use all that 🤗. THANKS GUYS YOU ARE THE BEST!!! 👍👍👍
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is for my service on 12/23/25. My truck threw a code that required a new Catalytic Converter. They had the Cat in stock, plus 1 of 3 sensors. After discussion with Brian regarding the scope of the repair, I decided to replace all 3 sensors even though they were not failed (at the present time!). They didn't have 2 of them in stock, BUT, Matt found them at another dealership, and Brian sent a driver to get them, and gave me a loaner since the repair would take several hours. The repair went smoothly and I am able to travel for the holiday. Wells River Chevy is an awesome dealership, and the service department is AMAZING. Between this service department and the fact that I use only GM parts (they are warrantied), I have not been stranded on a trip in the last 20 years. Thank you WRC ??.
This is for my service on 12/23/25. My truck threw a code that required a new Catalytic Converter. They had the Cat in stock, plus 1 of 3 sensors. After discussion with Brian regarding the scope of the repair, I decided to replace all 3 sensors even though they were not failed (at the present time!). They didn't have 2 of them in stock, BUT, Matt found them at another dealership, and Brian sent a driver to get them, and gave me a loaner since the repair would take several hours. The repair went smoothly and I am able to travel for the holiday. Wells River Chevy is an awesome dealership, and the service department is AMAZING. Between this service department and the fact that I use only GM parts (they are warrantied), I have not been stranded on a trip in the last 20 years. Thank you WRC ??.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service. Got my truck fixed on a tight deadline. Can?t thank everyone enough. Top notch service. Last minute appointment got me back on the road always a pleasure to work with you
Great service. Got my truck fixed on a tight deadline. Can?t thank everyone enough. Top notch service. Last minute appointment got me back on the road always a pleasure to work with you
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
It was great pleasure to meet Ted Cooper. He is professional, knowledgeable, accommodating, patient, understanding, calm and collected. The ultimate car buying experience!!
It was great pleasure to meet Ted Cooper. He is professional, knowledgeable, accommodating, patient, understanding, calm and collected. The ultimate car buying experience!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a disappointment my visit to Service was. I dropped off my car and forgot to leave my keys ( that's on ME) I return TWO hours later and, obviously, it wasn't touched. When I asked the Service Manager why they hadn't bothered to call me coz I would have brought them right to them, his reply was he was "busy with other things" The problem comes in that I felt dismissed and was treated as unimportant. So my Service was not done. Needless to say, I will not be returning there. Mistakes happen that's not the issue. The issues were his dismissiveness and lack of attempt to give me the requester service.
What a disappointment my visit to Service was. I dropped off my car and forgot to leave my keys ( that's on ME) I return TWO hours later and, obviously, it wasn't touched. When I asked the Service Manager why they hadn't bothered to call me coz I would have brought them right to them, his reply was he was "busy with other things" The problem comes in that I felt dismissed and was treated as unimportant. So my Service was not done. Needless to say, I will not be returning there. Mistakes happen that's not the issue. The issues were his dismissiveness and lack of attempt to give me the requester service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (802) 757-2311 when you have a chance. Thank you, and we look forward to hearing from you.
Great service and fair price. They delivered to my home, 70 miles away at no additional charge.
Great service and fair price. They delivered to my home, 70 miles away at no additional charge.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Wella river chevy was best experienced I've had in a vehicle dealership. I will go back again.
Wella river chevy was best experienced I've had in a vehicle dealership. I will go back again.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased three vehicles from this dealership. For the last one they called me because I had been whining for years about a Black Diamond Avalanche. The one they found was exceptional, low miles and every available option. Service department always tries to give me the best price and advises of items to monitor. A superior dealer.
I have purchased three vehicles from this dealership. For the last one they called me because I had been whining for years about a Black Diamond Avalanche. The one they found was exceptional, low miles and every available option. Service department always tries to give me the best price and advises of items to monitor. A superior dealer.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My husband and I are so satifyed about the purchase we made. Even with the covid-19, it was the best experience we have ever had. Everyone was so nice, made us feel very welcomed. It was done in no time and they don't put the screws to you. I would definitely recommend these guys to anyone.. They are very down to earth and great people to get you where you need to be. We are making this our last place to buy our vehicles 🙂♥️👍
My husband and I are so satifyed about the purchase we made. Even with the covid-19, it was the best experience we have ever had. Everyone was so nice, made us feel very welcomed. It was done in no time and they don't put the screws to you. I would definitely recommend these guys to anyone.. They are very down to earth and great people to get you where you need to be. We are making this our last place to buy our vehicles 🙂♥️👍
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Wells River Chevrolet Team