Horn Ford

They never responded so I am very disappointed as I don’t have time to drive to every car dealer to see what they have in stock. Looked like a nice vehicle

I bought a used 2013 F150 from Horn a few years ago. I recently had it in for a leaky rear window, which I thought was a result of some work they had done the year before. It turns out it was from a dent in the truck roof I didn't even know was there. The service guys got me in quickly and got the job done quickly and the best part was that I was not charged for the work! Mack and the rest of the service guys are great, down-to-earth people that I like working with whenever I go in. I will continue to do business with Horn because of this experience and all the others.

After multiple trips to there shop for the same problem, the service dept. just keeps guessing and changing parts at your expense. They keep charging you diagnostic labor to get you to change this part and that part only to find out they misdiagnosed it to begin with , but they keep charging you the labor to diagnose it again and again. Terrible way to treat good paying customers. I will never return ! Nor would I ever recommend this service dept. to anyone who I know.

Bought a new F150 from Horn Ford this October. Very friendly. There was no pressure, and with all the technology on vehicles today, my salesmen (Kurt), was able to answer all my questions and teach me how to use all the features. I went to two other dealerships, and the difference is just unbelievable. Horn Ford is the best!

We have speen shopping around for a particular nice used truck and Horn Ford had one. We visited them on a Saturday and were treated very friendly - no high pressure. After a test drive we talked about the purchase of this vehicle. By Wednesday of the week we decided to make the purchase and the next Saturday we picked it up. Again, a very easy visit with the truck prepped and paperwork ready. After driving the truck home (3 hrs) and on the next day, we found a new issue with the truck. We informed Horn Ford of the issue and even though they were not obligated, they really stepped up and helped to resolve the issue. Much appreciated!

Thought this was going to work out unfortunately it didn?t. Drove here from Illinois to look at a 1999 Ford F-350. Was a great looking truck that had everything I needed. Only problem is, The dealer requires all out of state purchases to be wire transferred. The dealer was willing to work with me but they were skeptical. My bank would not allow for a wire transfer to occurring. Maybe yours will? Not likely.

Had my car serviced there a few times and was so impressed with the dealership, I decided to buy a new one there. The service department is outstanding and the people are so genuine and friendly.

Trevor was awesome to work with. Got the deal I wanted on a used car. He took the time to show me things about the car even after we signed on the dotted line. Was disappointed tho when I got home and started transfering my stuff from my other car. The spare tire was low on air. I had to vacuum below and between the seats. Had to wipe out to storage compartments, looked like stuff was spilled in them. Also the front of the car was full of old bug spatterings. Spent 1 1/2 hours just cleaning that. I should have looked the car over better too. But I do love the car and I will buy from them again.

Trevor was more than helpful when I went and looked at a used vehicle. Unfortunately, the vehicle was not exactly what I was looking for so did not purchase.

I bought a 2012 Ford F150 from there, hoping that if I had issues, the small, home-town dealership would help me out if I needed it. Buying was great, went over all features, no pressure overall nice experience. After only 5 months I notice a good amount of surface corrosion on the crome. I brought it to their attention and they did state it was surface corrosion which I agreed with, but my other vehicles did not have nearly the rust my brand new truck had. I beleive it was caused by the construction going on near their dealership and I should have taken that into account. Long story short, they would not help me at all and I cleaned it up on my own. Took about 10-12 hours of polishing to get it all clean. I was dissappointed in their reaction. When I purchased my vehicle, I had the Ford X plan and could have gone to anyone for about the same price. Wish I would have purchased it else where.