I recently had my truck in for a paint problem . the boys at dean arbour steve , skip, andrew, josh and the whole crew at the dealership took so good... care of me I am humbled at their attention to my problem
This dealership has the greatest customer service. John my sales person made the buying process easier than I had expected. I was very pleased!
Great service and sales staff. If looking for a car ask for Karen Randall, she the best !!!
John, our salesman, was an absolute pleasure to work with. He made the buying process fast, easy, and personal. His efforts resulted in me getting exactly... the vehicle I was looking for when all other dealerships couldn't give me the time of day and insisted on selling me a vehicle I didn't want. If you want a salesman that will go the extra mile for you, you'll be more than happy with John who went 300+ plus miles for me.
buyer beware! dean arbor ford of west branch did not stand behind undercoating warranty on 2004 f150 crew cab. cab corners rotted out within warranty .
Drove 77 miles to buy a truck at this dealership. I can honestly say it was worth the drive. I Trade pickups quite often and have dealt with many dealerships... in Central and Northern Michigan. These people were the best. Dan Smith and Jimmy Martin do exactly what they say and gave me what I wanted for my trade. They really do make it easy. Thanks to both of them. Give them a try. You will be glad you did.
Good. Had to dealer trade to locate vehicle. Josh was very helpful and stayed in contact with me through the entire process.
Hi John. Thank you so much for your high praise. At Dean Arbour Ford, We pride ourselves on providing the best possible experience for our customers.... We truly appreciate your review and I will let Josh know how much you appreciate his service. Thank you again and please feel free to contact us directly if you have any other questions or concerns. With much thanks, Tim Schaiberger Internet Manager Dean Arbour Ford 989-345-1590