Reviews
Don't Recommend
Tried to charge get me to replace my ABS control module for $1100. Come to find out the harness that is attached was slightly loose. After re-connecting the harness myself the error codes I received were gone. They clearly didn't actually look at the ABS module and just looked at the error codes the computer spat out and assumed the module was bad. On top of this I had a recall on my airbag that they said they would have the airbag in by the time the initial appointment was, of course that didn't actually happen. Maybe not exactly there fault but still super inconvenient. Go elsewhere.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacob, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Einspahr Auto Plaza. We would like the chance to talk to you further so please do call us at (605) 692-6106 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Great Experience!
I recently purchased an older used truck from Einspahr, and the buying experience--as well as the price--could not have been better. The young man who helped us--Peyton--was absolutely excellent in all respects: he talked to us about the quality of the vehicle we were interested in, let us take it for a test-drive, showed us the Einspahr service department, and followed up with us to see how we were enjoying the truck. He even began looking into some after-market options for customization for us--because the things we are looking for are no longer available from Ford. He's a truly exemplary young man, and he made the buying experience painless and easy. He deserves high marks, indeed. Everyone we encountered at Einspahr was very nice, very welcoming, and the dealership itself is well-organized and easy to navigate. We would definitely recommend Einspahr to our friends looking to buy new or used vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
2002 Ford F-250 Green
I appreciate the help I received from Zack, Dan, and Mary regarding the repair of my truck. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great sales and service
I have purchased a Ford Escape & am leasing one as well. Jim Langland is awesome! I lost my husband in December and traded my husband’s vehicle for something smaller. It was difficult and emotional, but Jim was there every step of the way. He made a tough situation much more tolerable! I would recommend him to anyone and everyone looking for a car! Great service department too and Mary is great to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ford explorer
Best buying experience. No pressure sales and very knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F350 Platinum Super Duty
Very satisfied with the professional service!! I purchased my truck from the dealer and have had the service work done there also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will buy again
Highly recommended! I would recommend the sales department and they were very motivated on selling cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Einsphar Service
Great you by name. Great customer service and quality repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always great service
Service was fantastic as always whenever we go there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Busy Woman
Service was fast and staff did a good job letting me know I needed to have tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
