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Einspahr Auto Plaza

(144 reviews)
Visit Einspahr Auto Plaza
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (605) 884-9068 (605) 884-9068
Used (605) 884-9079 (605) 884-9079
Service (605) 884-9076 (605) 884-9076

Reviews

(144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ford Mustang

Love the service but would have been nice to get my car within 6 weeks not 6 months. I order my car in October of 2018 and didn?t get my car till March of 2019. But love the car. It was well worth the money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car repair. Einspahr ford

No mess in car polite, quick. Follow up to make ure problem fixed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bonnie, we're pleased to hear everything was completed to your satisfaction! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Einspahr Auto

Seriously...this hometown dealership is absolutely top notch! From the time I started looking for a car, to the time I purchased a car and now when I have that car serviced...I'm treated like royalty! These employees do a great job of making you feel comfortable while making a large purchase. I'm so happy to be part of the Einspahr "family".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Experience!!

I have been working with these guys since my first new truck in May of 1995 (still have it). They do a great job of taking care of you and have done an equally good job of taking care of my family and friends (who have all purchased multiple vehicles now also)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions and thank you again for choosing Einspahr Auto Plaza! Safe travels!

F-350 our purchase

McLane did a great job through out the process. I have no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there Cyril, thank you so much for your great review! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!

jbroksieck@yahoo.com

Was in for an oil change. Always an easy and fast process. Great customer service and friendly staff!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car Serviced

Excellent service and inquired it everything was good after they serviced my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service department

Very friendly service department, the staff was very helpful in explaing what was wrong with my vehicle and followed up on the repairs done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Moe, thank you for your wonderful response to the quality of service our staff provides! We appreciate your business and your review, and we hope to be of assistance in the future. Take care!

Good selection...

I actually wanted one of the cars but went with the dealership that remembered my name. Made my choice easier. It was in the email several times.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience ever!

I am a 63 year-old woman. I did extensive research on makes, models, and years of cars I was interested in buying before stepping foot on any car lot. My salesman, Jake, was awesome, along with the other staff. No pressure. Honest answers to any questions. Made himself available before and after purchase. Very respectful and kind. Received fair deal on my trade-in. I knew there were some issues with my trade-in vehicle. They took the time to show me color photos from the service department of parts that needed to be repaired and offered to show me these things on my car. Very accurate as my independent mechanic had also diagnosed these issues and showed me the problems. This was truly the best car buying experience and I drove off knowing I had made a good decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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