Reviews
They seem to go out of their way the be happy and kind.
They seem to go out of their way the be happy and kind. Also very efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I can't begin to tell how much we pestered Alex, Rick and
I can't begin to tell how much we pestered Alex, Rick and the detail department at the Sleepy Eye location. These guys went out of their way to please me and my husband. I had a few complaints about the pickup we were looking at and they all went above and beyond to make sure it was up to my satisfaction, which is hard to do....ask my husband ;) They buffed and polished the "new to us" F150 till it looked new. The day we were to pick it up, I noticed a crack in the brake light cover. They immediately replaced it so we didn't have to drive back the 2 hr round trip. Alex was great, I asked so many questions that he ended up doing a lot of research and asked others to make sure he got the correct answer for me. Even now, after 3 weeks of owning the F150, I am still emailing him questions which he takes time to answer for me. We went ELSEWHERE (SD) 3 years ago for another car and the second that we were off the lot, even though I had questions, we never heard anything from the sales rep ever again. Chuck Spaeth Ford is so different, friendly and awesome when it comes to customer service. We have already warned Alex that we will be coming back to him for our next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased a 2016 Mustang GT from Travis without looking
I purchased a 2016 Mustang GT from Travis without looking at it. Travis was great to work with and honest about the vehicle condition. He also treated me very fair and exceeded my expectations. Thanks for the nice ride and great customer service! I would highly recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and easy purchase
Always easy to purchase a vehicle here. Staff is friendly and tries to fulfill your wishes. Had no problems with the online loan application and was in and out In a short time. I have purchased 2 new and one used vehicle here and each one has been an easy process .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were able to get my car in immediately after an oil
They were able to get my car in immediately after an oil leak was discovered. Got a loaner car to take home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service is consistently good and the customer service
The service is consistently good and the customer service is outstanding! In addition, the location is always clean and inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer
Great team to work with when buying new or used vehicle! Service department also is outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience at Spaeth Ford in New Ulm.
Great buying experience at Spaeth Ford in New Ulm. All my expectations were met by their very friendly and knowledgeable staff. Would absolutely recommend this dealership for a vehicle purchase or service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and fair.
Friendly and fair. Great place to do business. Highly recommend this dealership for vehicle purchase or service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
High Recommend Chuck Spaeth Ford!
Once I figured out what I wanted, the entire process was a breeze and simple. Highly recommend chuck Spaeth ford to anyone who?s in the market for a new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase