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Varney Buick GMC

(171 reviews)

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

The service staff at Varney's were courteous, friendly, and professional. They showed me where the waiting areas were as well as the complimentary coffee and snacks. Was very happy with the quality and value of the maintenance. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great facility

It was very easy to schedule, check in and check out. Service agent was very helpful. Loaner vehicle was good; not as good as my truck but good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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clean, helpful, friendly

You guys are great every time we come in to see you. Could'nt ask for better, and if something was wrong you would know before we left your dealership. Thanks all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Rick Varney has a great team in place---everyone was very helpful. I bought my 2005,2010, 2012 and 2014 Sierras from Varneys and hope to purchase my next Sierra from Rick as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

I had called our salesman, Garret Hayman, the day before we came down and she had everything ready for us, all we had to do was decide on a color. We are very happy with Varney's and will be back again in a few years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service & beautiful facility

Upon our arrival we were looking for the previous salesman we had dealt with and were told he was no longer there, so we sat down with Dave Warme and told him what we were looking for, we took a test drive, came back and he explained our different options (lease or buy) and he went over all the details so we understood, he found the vehicle we wanted and offered to deliver it in two days to our home 120 miles away, we chose to drive down with our Terrain that we were trading, the financial end was taken care in a very short period of time, Dave showed us all the bells & whistles and syncing of our phones were done. We drove off the lot knowing we had made the right choice. We love the Acadia and Varneys and the staff were all great. The sales manager Neil was very helpful and welcoming as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional customer service

The service department went out of their way to help me with a warranty issue, getting my problem fixed under warranty even though my warranty ran out about a month earlier. Very good customer service. Very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Ross took the time to go over the vehicle in full detail. There was no pressure and the price was very competitive. I will definitely shop with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful and accommodating

The repairs were more extensive than I had planned. Good for you, bad for me. The results are what really counts. My car now drives like it was brand new. I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Truck service, oil change and tire rotation

We ALWAYS have had excellent and professional service at the Bangor, ME Varney Buick GMC dealership. The same is true this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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