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Northtown Ford Inc

(163 reviews)
Visit Northtown Ford Inc
Sales hours: 8:00am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–5:00pm 7:30am–5:00pm
Saturday 8:00am–1:00pm Closed
Sunday Closed Closed
New (715) 619-3041 (715) 619-3041
Used (715) 619-3039 (715) 619-3039
Service (715) 619-3043 (715) 619-3043

Reviews

(163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northtown Ford Inc from DealerRater.

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Friendly and very helpful is the best way to describe my

Friendly and very helpful is the best way to describe my experience at Northtown Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a fantastic experience at Northtown, and Matt—the

We had a fantastic experience at Northtown, and Matt—the salesperson during our visit—was polite, accommodating and very reasonable in negotiating the sale. Many dealerships adopt an overbearing sales-oriented approach, so our interaction here stood out in stark contrast. We'd highly recommend purchasing your next vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

President

Pleasant experience. Very accommodating. Concerned to fill needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Northtown Ford seems to be the dealer that comes through

Northtown Ford seems to be the dealer that comes through for me. This is my third purchase from them. My parents have purchased several vehicles from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Northtown ford Menomonie Wisconsin

Did warrantee work no charge. Even to oil change was due.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joseph, We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

We have been dealing with Northtown Ford for many years...

We have been dealing with Northtown Ford for many years and have always been treated like a valued customer. We live an hour away from this dealership but we still bring our vehicles to Northtown for any service work. Great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Family friendly atmosphere! As a customer I always feel...

Family friendly atmosphere! As a customer I always feel welcome and appreciated when I walk in the door. Staff is extremely personable, always making a point to say hi and ask how things are!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great folks running the shop, great folks running the...

Great folks running the shop, great folks running the sales side. I've always been happy with giving them my dollars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a problem with the Ford Esca[e Hybred car not...

I had a problem with the Ford Esca[e Hybred car not starting because the battery was discharged. It took two visits but they trouble shot until they discovered there was a bad cell in the battery. Everything seems good now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

bought a used truck after 2 1/2 weeks finally got it to...

bought a used truck after 2 1/2 weeks finally got it to stay in my driveway, was not ready to be bought, was not ready to be sold, not cleaned up and had a few issues with engine that they did fix

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.