Reviews
Northtown Ford
We really like this dealership. We've dealt with them many times over the years and they continue to be the place where we prefer to buy a vehicle and to get service. We've tried other dealers and always come back here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenneth, thank you for your wonderful response to the quality of our service. We strive everyday to make our customers have experiences just like yours. Please let us know if there is ever anything else we can do for you! Have a wonderful day!
Excellent customer service
I always have a great experience when I go to Northtown Ford. We buy our cars from there and have all our service work done there. It is a top notch dealership with excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to work with
Pretty much no haggle. We tried but they wouldn't budge. Totally get it, as it wasn't a dealer normal product. We feel based on what other dealers were getting it was a fair deal!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fast and friendly
I drive a little farther to get my truck serviced at Northtown Ford, but they really try hard, and they are very friendly.I only had a couple of days before we were traveling,but they fit me in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trustworthy
Very honest and through . A friendly dealership. I came a 150 miles away and needed a very good description of the this used car . They nailed it !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always great service
Always prompt courteous service. Pleasant atmosphere, if waiting for your vehicle. Vehicles we purchased at Northtown, have always lived up to our expectations. The buying process is always no pressure, hasslefree.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Employees were nice.
My F150 Ford 2016 has been missing and the truck kills. The service tech cannot figure it out. Not sure what to do maybe have another shop review the problem. The tech keeps installing parts with no success.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
GMC Canyon
Even though I did not purchase a vehicle from them, the sales people were phenomenal. Jason Stuart was very prompt and thorough in sending out information that I asked for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Very nice
Stuey was very helpful and friendly during our visits looking at a new truck.. We then came back because the engine light was on and they took care of that while we waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Northtown is a true small town dealer, personalized service that recognizes the customers needs and concerns. Crystal and Joe worked through a difficult warranty issue, ensuring my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase