Reviews
I was disappointed with the estimate given to me for
I was disappointed with the estimate given to me for services. Spencer was kind enough to knock off a couple hundred dollars from the total, That was very much appreciated.
I was disappointed with the estimate given to me for
I was disappointed with the estimate given to me for services. Spencer was kind enough to knock off a couple hundred dollars from the total, That was very much appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
All good - except no car wash.
All good - except no car wash. Very disappointing. My next car may not be a Hyundai for this reason.
All good - except no car wash.
All good - except no car wash. Very disappointing. My next car may not be a Hyundai for this reason.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is for Spencer in the service dept.
This is for Spencer in the service dept. I came in for what I thought was an A/C problem on my Santa Fe. After explaining the problem, he came out and looked at the A/C and showed me what I was doing wrong. He assured me that was often what people didn`t understand and it was all good. Spencer is a really knowledgeable service advisor! Thanks Spencer!
This is for Spencer in the service dept.
This is for Spencer in the service dept. I came in for what I thought was an A/C problem on my Santa Fe. After explaining the problem, he came out and looked at the A/C and showed me what I was doing wrong. He assured me that was often what people didn`t understand and it was all good. Spencer is a really knowledgeable service advisor! Thanks Spencer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was told I had some serious issues with my car took it
Was told I had some serious issues with my car took it in was given a loaner car. Everyone from Daniel at the front desk to the young woman who helped me with the loaner car were very nice and helpful. My car is running beautifully.
Was told I had some serious issues with my car took it
Was told I had some serious issues with my car took it in was given a loaner car. Everyone from Daniel at the front desk to the young woman who helped me with the loaner car were very nice and helpful. My car is running beautifully.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fabulous, low key, very well informed transaction to buy
Fabulous, low key, very well informed transaction to buy my first car in over a decade! Robert and Jae are great. They are candid, honest and realistic.
Fabulous, low key, very well informed transaction to buy
Fabulous, low key, very well informed transaction to buy my first car in over a decade! Robert and Jae are great. They are candid, honest and realistic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We traded our vehicle in that we bought in ‘22 and are
We traded our vehicle in that we bought in ‘22 and are asking for our extended warranty and GAP coverage back. We have waited 3 months and they won’t even answer our calls now. Great experience with them until you need your money back!
We traded our vehicle in that we bought in ‘22 and are
We traded our vehicle in that we bought in ‘22 and are asking for our extended warranty and GAP coverage back. We have waited 3 months and they won’t even answer our calls now. Great experience with them until you need your money back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
All services requested were performed.
All services requested were performed. Additional pricing requests we’d accomplished. Uber service home and back to dealership.
All services requested were performed.
All services requested were performed. Additional pricing requests we’d accomplished. Uber service home and back to dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been going to Beaverton Hyundai for over 10 years!
I've been going to Beaverton Hyundai for over 10 years! I'm always treated fairly and with honesty, so I keep going back!
I've been going to Beaverton Hyundai for over 10 years!
I've been going to Beaverton Hyundai for over 10 years! I'm always treated fairly and with honesty, so I keep going back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Inquired about a Hyundai Elantra Hybrid Limited.
Inquired about a Hyundai Elantra Hybrid Limited. Was told my offer was not something that could be done. I showed them some local dealers that had similar car deals but this one had the car I was more interested in with color and trim. Less than 10 days later the car dropped in price to nearly the identical price I had offered but in those 10 days my personal car value dropped by $1,400. I asked about the car and availability and to work with the trade in but got no response. I had to text the dealership just to get the test drive and a new rep. I said I just needed to do one more test drive and would likely be back within two days. I ended up having availability the next day and when I reached out twice I got no response. Figuring the day was busy I didn't think anything of it and did my test drive the following day at another dealer but before that I emailed to make sure the car was still there but got no response. I called after a few hours, around 3 pm and was told the car was. I did my other test drive and had decided that the Elantra here was my choice. I texted and emailed again but got no response. I didn't get a response for another two days and was told that he had been off last few days but he was ready to make the deal. But a few hours later he tells me the car was sold and that he "tried telling me that it would sell quickly", which he didn't. He said it sold the following day which contradicts what the dealership said when I called. So one sales rep said my offer wasn't possible, only for the car to be listed at that price within 2 weeks and while the other was more helpful the lack of communication is frustrating especially when working on a deal.
Inquired about a Hyundai Elantra Hybrid Limited.
Inquired about a Hyundai Elantra Hybrid Limited. Was told my offer was not something that could be done. I showed them some local dealers that had similar car deals but this one had the car I was more interested in with color and trim. Less than 10 days later the car dropped in price to nearly the identical price I had offered but in those 10 days my personal car value dropped by $1,400. I asked about the car and availability and to work with the trade in but got no response. I had to text the dealership just to get the test drive and a new rep. I said I just needed to do one more test drive and would likely be back within two days. I ended up having availability the next day and when I reached out twice I got no response. Figuring the day was busy I didn't think anything of it and did my test drive the following day at another dealer but before that I emailed to make sure the car was still there but got no response. I called after a few hours, around 3 pm and was told the car was. I did my other test drive and had decided that the Elantra here was my choice. I texted and emailed again but got no response. I didn't get a response for another two days and was told that he had been off last few days but he was ready to make the deal. But a few hours later he tells me the car was sold and that he "tried telling me that it would sell quickly", which he didn't. He said it sold the following day which contradicts what the dealership said when I called. So one sales rep said my offer wasn't possible, only for the car to be listed at that price within 2 weeks and while the other was more helpful the lack of communication is frustrating especially when working on a deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had a pleasant experience with my car service.
I had a pleasant experience with my car service. It was very quick and efficient
I had a pleasant experience with my car service.
I had a pleasant experience with my car service. It was very quick and efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase