Reviews
It was my first time purchasing a car by myself and
It was my first time purchasing a car by myself and Manuel made it such a smooth and easy process. He was super patient and got me to the price I needed. Definitely look forward to having him help for my next car purchase! A really kind guy and is straight forward throughout the process. I was out of there in no time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome feedback! We are happy to know you had a great experience with Manny! Please let us know if you have any questions, we are always here. Have a great day!
This dealership has always been super friendly,
This dealership has always been super friendly, welcoming, and comfy. Waiting for an oil change, there's lots of comfy seating areas and a nice wifi lounge to work while you wait George, was incredibly awesome. Super energetic, super helpful. If I could give him more than 5 stars, I would most certainly give him 10
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It's great to know that we continue to provide our customers with everything they need! Let us know if you have any questions, we are always here! Have a great day.
Been in sales for +10 years but never seen unprofessional
Been in sales for +10 years but never seen unprofessional (lack of product knowledge) and impolite sales team like this. Think COVID and limited supply changed attitudes of dealerships how they treat customers. Needs better training.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We wanted ro sell our 2013 Honda Odyssey.
We wanted ro sell our 2013 Honda Odyssey. The dealership was prompt, courteous and gave us a fair price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, we appreciate it! We are thrilled to hear everything worked out great. Take care!
We had such a GREAT experience working with Erick Batres!
We had such a GREAT experience working with Erick Batres! He was extremely patient, explained EVERYTHING in detail, and truly helped us out with what we needed. We stopped by ONCE at this dealer ONLY and decided to make our purchase that same day: that tells you how easy and frustration-free was to work with Erick. Thank you! 😀
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not as “spectacular” as the Beaverton Toyota Dealership
Not as “spectacular” as the Beaverton Toyota Dealership but one must realize that a Honda is actually a “Glorified” Motorcycle (much like Trump was a misdirected POTUS)… however a Toyota is the Japanese Improved PAR NONE 20th and 21st Century version of a FORD Model T motor vehicle! Ron Chirrick is the most patient and personable car sales associate my Wife and I have ever worked with. He really knows appropriate and useful information (and NO Bee Esz) about the merchandise he is selling! Ron Lamphere is a Portland Legend and Ron is dutily and justly providing All Honda buyers his Top Drawer Talent! Truthfully we purchased 2 Toyotas in Beaverton with the Helpful Assistance of Ron Chirrick and would have asked for Ron if we chose to go for a Third Toyota but for now we plan to see what Ron Chirrick suggests from an all Electric Honda!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
I came in yesterday looking for help with getting my
I came in yesterday looking for help with getting my phone to pair with my CRV's infotainment center. Manny so courteously came to show me what needs to be done. He was patient, diligent, kind, professional, and helpful. I truly appreciated his time and really feel he deserves the accolades for taking the time to help when he could have been taking other customers for more 'important' things. He didn't rush nor did he make me feel like an idiot for not understanding the technology. Thank you Manny!!! All around nice guy. In gratitude.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership appears to be declining in customer
This dealership appears to be declining in customer service quality. Its almost impossible to get someone on the phone to ask questions - yet their prices are going up. Its hard to understand. Why alienate people who have bought new cars from you in the past?
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear your experience with us was less than amazing. Please reach out to our Service Manager, Brandon, (503) 619-2228 so we can understand what happened and how we can improve. We look forward to hearing from you.
I have messaged Brandon - several times, both by email and phone message, and have not received a single response. Nor from the service rep assigned to us. This is not how it used to be at all.
Still no calls, so we had to cancel our service appointment. Maybe we can try later.
Poor Customer Service Response
It is very difficult to get anyone on the phone, in the service department. If you have questions, you want to talk to someone before bringing in car - especially with Covid, and people might be behind in their service and want to do several service items. This dealer used to be much better at communication.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry to hear your experience with us was less than amazing. Please reach out to our Service Manager, Brandon, (503) 619-2228 so we can understand what happened and how we can improve. We look forward to hearing from you.
I was pleasantly surprised with my experience.
I was pleasantly surprised with my experience. I have never bought a car through a dealership before. Although they did not have the model that I was looking for on the lot, my car arrived quickly. I appreciated getting a price that fit my budget. This dealership was much more upfront with pricing and trade in values than the other dealerships that I shopped around at. I worked with Ron Chirrick to purchase a vehicle. I have never bought a new car before, so the process was intimidating for me. He walked me through the process and was very personable. He helped me find a plan that worked with my budget. Working with salesmen can be challenging, but Ron was very pleasant to interact with and was not pushy. I would recommend buying a car from him, and this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
