Reviews
Write a reviewXC90 Lease - Easy, quick, and professional
Easy, low-pressure buying experience. Clean facility with friendly people. There was even a little kids play area, which was great for me and my 11 month old son to hang out in while the wife went on a test drive. We slept on the car for a few days and during that time, no hard-sell or pushy communications. Really, a simple, smooth process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dr. Wallace Evans and Myrna Evans
May4, 2018, day of purchase of new 2018 XC-60 Volvo at Jim Fisher Volvo Dealership, Portland, OR Jim Fisher, Jane Fisher, Jane Fisher, Michael Jacobs and the other staff were very personable in with every car issue or non-issues that we discussed. I am impressed over the other 8 dealerships that I have dealt with since 1969, and our first Volvo 1969 144S purchased new in Glendale, IL just as Myrna and I were getting married. The new Volvo (V0lvo 2018 XC-60 Momentum)that we purchased on Friday, May 4, 2018,at Jim Fisher's Volvo in Portland, OR, is beyond our expectations. The technology is impressive. My hat is off to the Volvo engineering and design personnel. Yeh!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service but Noisey
The service technician was polite, listened and was very helpful with our concerns. However, the service room is very noisy. Get past that and it was an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Almost always a pleasure.
The service department tries very hard and I appreciate it. They got my phone to connect with Bluetooth, I had tried a few times and failed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They're the best!
My service coordinator, Nick Tsytsyn, always makes me feel like a VIP and this service visit was no exception. I appreciate the level of care, concern and professionalism. It's truly like no other auto service department I know of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Professional Service Staff
Rich is outstanding. Professional & courteous. Class of 88
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional Service, Exceptional Staff
I was hearing a strange noise in the right, front tire area of my 2010 XC 60. My Service Advisor at Jim Fisher Volvo, Nick, drove with me to identify the noise. He suggested a cause, and his assessment was correct. All it needed was a simple adjustment and I was on my way, at no cost!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Everyone at Jim Fisher Volvo is friendly, efficient, and welcoming! They do a wonderful job of servicing my vehicle and always return it washed and vacuumed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Volvo dealer in the USA
Courteousness of service staff was above and beyond what we?ve experienced at other dealerships.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
Even though there is a Volvo dealer in my town, and one 45 minutes away, I travel two hours to get to Jim Fisher. I got a great deal on my car. When I get it serviced The work is done correctly and I don't feel like I'm being ripped off. Even if it's just an oil change I'll drive the two hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase