Reviews
Write a reviewExtremely pleased with the customer service we received
Extremely pleased with the customer service we received from Jeff Kjelstrom with purchasing our 2024 Ford Edge. We came in on Monday and he had it delivered on Wednesday. He was very helpful with finding the right car for us at an excellent price. Jeff was very knowledgeable with all our questions. We really appreciated his friendly service without any pressure. We highly recommend him to anyone buying a car.
Extremely pleased with the customer service we received
Extremely pleased with the customer service we received from Jeff Kjelstrom with purchasing our 2024 Ford Edge. We came in on Monday and he had it delivered on Wednesday. He was very helpful with finding the right car for us at an excellent price. Jeff was very knowledgeable with all our questions. We really appreciated his friendly service without any pressure. We highly recommend him to anyone buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Explorer
My 2014 F150 and 2015 Explorer have been serviced at Aitkin Motors since I bought them used in 2018. We have been extremely pleased with the service at Aitkin Motors. That is the reason we ordered our new 1023 explorer from them.
Ford Explorer
My 2014 F150 and 2015 Explorer have been serviced at Aitkin Motors since I bought them used in 2018. We have been extremely pleased with the service at Aitkin Motors. That is the reason we ordered our new 1023 explorer from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Dealership
Very friendly and easy to deal with. Overall great experience. Test drove the vehicle on a Saturday and purchased it on Monday.
Great Dealership
Very friendly and easy to deal with. Overall great experience. Test drove the vehicle on a Saturday and purchased it on Monday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Heinrich, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
F-150 purchase Aitkin Motor
The customer service at Aitkin motor has always been excellent. My buying experience went as smooth as possible. They always bend over backwards to make you happy. I thoroughly enjoy doing business with them.
F-150 purchase Aitkin Motor
The customer service at Aitkin motor has always been excellent. My buying experience went as smooth as possible. They always bend over backwards to make you happy. I thoroughly enjoy doing business with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Clark, we're glad you had such a wonderful experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Best Service!
Great customer service - loved having the car delivered to our home!
Best Service!
Great customer service - loved having the car delivered to our home!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Aitkin Motor Co, we value our customers and we look forward to seeing you on your next visit. Take care!
Bad Customer service
I bought a brand new GT350. I noticed it was damaged when I got home. They are not willing to make the repairs. They are telling me it was sold in AS IS condition. This should have been made clear up front since it is not typically how new cars are sold.
Bad Customer service
I bought a brand new GT350. I noticed it was damaged when I got home. They are not willing to make the repairs. They are telling me it was sold in AS IS condition. This should have been made clear up front since it is not typically how new cars are sold.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Evan, we are so disappointed to learn of this situation you have described. We take our customers? comments seriously so we hope that you?ll give us a call at (218) 927-2169 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
ikjohnson@comcast.net
Deal went quickly. Good to work with. Will do business here again
ikjohnson@comcast.net
Deal went quickly. Good to work with. Will do business here again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Getting an oil change
I always get good service here - never had an issue with anything
Getting an oil change
I always get good service here - never had an issue with anything
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Excellent Service - Well done in a timely manner. THANKS
Service
Excellent Service - Well done in a timely manner. THANKS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2013 F-150 Front End Noise
Lot of noise from the front end, expected the worst. Aitkin Motors quickly diagnosed the problem and fixed it for far less than I expected. I have been doing business with them for many years and they always do it right!
2013 F-150 Front End Noise
Lot of noise from the front end, expected the worst. Aitkin Motors quickly diagnosed the problem and fixed it for far less than I expected. I have been doing business with them for many years and they always do it right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randal, we're pleased to hear everything was completed to your satisfaction! At Aitkin Motor Co, we value our customers and we look forward to seeing you on your next visit. Take care!