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Thanks for working with us on our new car purchase.
Robert, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist... you! Safe travels!
Service was good....car was done when promised. Friendly service personnel.
Hi Barbara, thank you for taking the time to leave a review for us at Valley Ford. We're happy we could meet your expectations! Please let us know if ...there is ever anything else we can do for you! Safe travels!
It was good. I would've loved to interact with the mechanic
Hector, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anyth...ing else we can do for you! Safe travels!
Service was incredibly prompt! I was in and out of the shop in 30 minutes!!
Nothing but the best care here in Yakima . Their service relationship with me has always been very personal while also very professional . I have purchased... 2 new vehicles at this dealership and have received great customer care . Thanks. Kim Brewer
Kim, we are so glad to hear our staff always provides you with personable and professional service! At Valley Ford, we value our customers and we look... forward to seeing you on your next visit. Take care!
I loved everyone there at valley ford. They were all very friendly and respectful. Lino & Rudy were both very helpful and knowledable with the vehicles.... Rudy made sure I know every aspect of the Ford Explorer & didn?t want me to leave with any questions or concerns. Dave, the manager, was also very tentative and made sure I was happy overall. I would highly recommend valley ford to everyone & would love doing business with you guys in the future. Thank you.
Toni, thank you for writing this fantastic review and giving our dealership such a high star rating; we will be sure to share your comments with Lino,... Rudy, and Dave! Please let us know if there is ever anything else we can do for you! Safe travels!
Gus made my first time car shopping experience as effortless as possible. He is a genuine person who honestly felt like family to me. I was so appreciative... of the team staying past closing hours as well.
Samantha, thank you for your kind words and congratulations on your new vehicle! We're pleased that Gus made your experience so positive! If there is ...anything additional that we can do for you, please don't hesitate to reach out!
My salesman was awesome and it was the exact vehicle I wanted. He seemed very honest and helped me every way he could. The finance part took way to long.... Hours. I recently bought another car else where and it was much faster.
Thank you for your patience during your visit here, Jacob. We understand it is a big decision where you purchase your vehicles from and we are gratefu...l to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
My appointment was at 1pm, we got there and my car was ready within 10 minutes. It really made a difference in my day because I was able to be in and out... to continue with my errands.
Jose, we're pleased to hear everything was completed quickly and to your satisfaction! We hope you continue to choose Valley Ford for all your vehicle... needs! Take care!
Buying a new vehicle is never easy but the people I worked with made it not so bad