Valley Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
154 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 17, 2018

    Thanks for working with us on our new car purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robert, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist... you! Safe travels!

  • 4.0 out of 5
    April 30, 2018

    Service was good....car was done when promised. Friendly service personnel.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Barbara, thank you for taking the time to leave a review for us at Valley Ford. We're happy we could meet your expectations! Please let us know if ...there is ever anything else we can do for you! Safe travels!

  • 4.0 out of 5
    April 3, 2018

    It was good. I would've loved to interact with the mechanic

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hector, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anyth...ing else we can do for you! Safe travels!

  • 5.0 out of 5
    February 19, 2018

    Service was incredibly prompt! I was in and out of the shop in 30 minutes!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 8, 2018

    Nothing but the best care here in Yakima . Their service relationship with me has always been very personal while also very professional . I have purchased... 2 new vehicles at this dealership and have received great customer care . Thanks. Kim Brewer

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kim, we are so glad to hear our staff always provides you with personable and professional service! At Valley Ford, we value our customers and we look... forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    January 24, 2018

    I loved everyone there at valley ford. They were all very friendly and respectful. Lino & Rudy were both very helpful and knowledable with the vehicles.... Rudy made sure I know every aspect of the Ford Explorer & didn?t want me to leave with any questions or concerns. Dave, the manager, was also very tentative and made sure I was happy overall. I would highly recommend valley ford to everyone & would love doing business with you guys in the future. Thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Toni, thank you for writing this fantastic review and giving our dealership such a high star rating; we will be sure to share your comments with Lino,... Rudy, and Dave! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    January 23, 2018

    Gus made my first time car shopping experience as effortless as possible. He is a genuine person who honestly felt like family to me. I was so appreciative... of the team staying past closing hours as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Samantha, thank you for your kind words and congratulations on your new vehicle! We're pleased that Gus made your experience so positive! If there is ...anything additional that we can do for you, please don't hesitate to reach out!

  • 5.0 out of 5
    January 17, 2018

    My salesman was awesome and it was the exact vehicle I wanted. He seemed very honest and helped me every way he could. The finance part took way to long.... Hours. I recently bought another car else where and it was much faster.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your patience during your visit here, Jacob. We understand it is a big decision where you purchase your vehicles from and we are gratefu...l to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    January 9, 2018

    My appointment was at 1pm, we got there and my car was ready within 10 minutes. It really made a difference in my day because I was able to be in and out... to continue with my errands.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jose, we're pleased to hear everything was completed quickly and to your satisfaction! We hope you continue to choose Valley Ford for all your vehicle... needs! Take care!

  • 4.0 out of 5
    October 29, 2017

    Buying a new vehicle is never easy but the people I worked with made it not so bad

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    Shopped for a new car
    Did make a purchase
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