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Kimber Creek Ford

(368 reviews)
Visit Kimber Creek Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (218) 297-4543 (218) 297-4543
Used (218) 297-4403 (218) 297-4403
Service (218) 297-4088 (218) 297-4088

Reviews

(368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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another review from Tom Kiloran. just picked up my 2018...

another review from Tom Kiloran. just picked up my 2018 f150 yesterday that I purchased. Betty did a outstanding job in my behalf this is the third vehicle that I have purchased from Kimber Creek. Have to mention Nathen also he answered a lot of questions I had when Betty was not available. would highly recommend the staff including Marya who is a real treat to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

New F350 Lariat

Built a new truck with them which is the first time I?ve done that. Truck arrived within days of when they said it would and within pennies of what I was told it would cost. Worked with the owner on down. True team approach, couldn?t be happier with my truck or the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review Victor! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

strommen@wcta.net

Excellent service and very polite and experienced employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review Lester! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

I feel this is the best dealership in MN. Betty and the...

I feel this is the best dealership in MN. Betty and the entire staff are great. I can't recommend them highly enough. Kimber Creek is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Consumer response

You're the best.

Re/purchase of 2017 Ford Exployer

We really appreciated the attention and time that Betty put in to help us find the right vehicle for us. She worked with us for months by letting us know when there was a vehicle she thought we may like. we would like to personally thank her and all the agents that work there for the their kindness and hospitality. They made us feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Internet manager is a jerk and a liar throwing dealer...

Internet manager is a jerk and a liar throwing dealer accolades at me when they low balled and basically made fun of my trade now I would buy a tooth pick from these xxxxxx.. especially how they handle it after you give them a bad review which was an honest review and as far as being a best price dealer if people want to be cheap and think the best price really means best price it’s a load of crap they are liars and cheats

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving us an honest review. My name is Nathan H, I am the new Internet Manager here at Kimber Creek Ford. I'm sorry that you had a negative experience with us, and it doesn't sound like we will get a chance to be able to correct that. I hope that you were able to find a vehicle else where and that it is treating you well. I'm sorry if the person you talked to claimed "we have the best prices around," while often times our prices are lower than our competitors, we aren't the cheapest. However, we do give "Our Best Price" right up front and to everyone. If you come into our dealership regardless of who you are or who you know our price is the same, and we have not negotiated in over 7 years now. We are a value price dealership and that means that we go off an actual cash value for the vehicles that we appraise without playing the numbers game that is seen time and time again where your trade value changes depending on what vehicle you are buying, we give you the number that we would write you a check for. You had a bad experience, and that is inexcusable, but I hope that we can earn your business in the future.

Consumer response

I would be willing to give another chance if I knew it would be better before seemed like no one wanted to earn my business

Horrible internet manager

Internet manager is a jerk and a liar throwing dealer accolades at me when they low balled and basically made fun of my trade now I would buy a tooth pick from these xxxxxx.. especially how they handle it after you give them a bad review which was an honest review and as far as being a best price dealer if people want to be cheap and think the best price really means best price it’s a load of crap they are liars and cheats

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the review. Have a nice day.

We have been doing business with the Ford dealership, now...

We have been doing business with the Ford dealership, now called Kimber Creek Ford, for over 19 years. There is a reason for that; they have built a relationship with us across all areas of the business from Betty Fleischfresser in sales & Maria in finance, to Dayton in service! We feel comfortable discussing our ownership issues and we have always been happy with their response to our needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

purchased 2017 Ford Escape on Feb. 1, 2021

Renee did a great job of identifying my "must haves." Very patient and professional. The sales manager also talked to us and emphasized the dealership philosophy under the new owner. And Marya was great going through all the financial documents. My whole experience was fantastic!! Kimber Creek is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Craig! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Betty was great to work with along with the rest of the...

Betty was great to work with along with the rest of the family at Kimber Creek. Our new Escape is really great. My wife really loves it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.