Reviews
I purchased a 2023 Q4 50 e-tron and it was easy and relatively painless. Humza was professional and attentive and made the whole process pleasant. When the time comes, I expect that Audi Bellevue will be the first place I look to replace this car.
I purchased a 2023 Q4 50 e-tron and it was easy and relatively painless. Humza was professional and attentive and made the whole process pleasant. When the time comes, I expect that Audi Bellevue will be the first place I look to replace this car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience buying a used car here! The process was so smooth and seamless. Big thanks to my salesperson, Sodi, who was super warm, professional, and answered all my questions. I loved that there was zero sales pressure. After taking a day to think about it, I gladly came back to seal the deal. Highly satisfied and recommended!
Had a great experience buying a used car here! The process was so smooth and seamless. Big thanks to my salesperson, Sodi, who was super warm, professional, and answered all my questions. I loved that there was zero sales pressure. After taking a day to think about it, I gladly came back to seal the deal. Highly satisfied and recommended!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear you had such a positive experience with us. Thanks so much for the warm recommendation of the team here at Audi Bellevue.
Great experience at Audi Bellevue. Jereck was fantastic, flexible with timing, patient during the test drive, and helpful through the whole process. Josh was also easy to reach and genuinely worked with me to get the deal done. I’m very happy with the purchase and highly recommend them.
Great experience at Audi Bellevue. Jereck was fantastic, flexible with timing, patient during the test drive, and helpful through the whole process. Josh was also easy to reach and genuinely worked with me to get the deal done. I’m very happy with the purchase and highly recommend them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Bellevue! Thanks so much for the warm recommendation of the team here at Audi Bellevue.
I am so well taken care of at Audi Bellevue. Tristen is so helpful and efficient every time. He is honest and genuinely cares.
I am so well taken care of at Audi Bellevue. Tristen is so helpful and efficient every time. He is honest and genuinely cares.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent and professional customer service at Bellevue Audi. Matthew made the whole process easy and stress-free. I will definitely be returning here for my future car needs.
Excellent and professional customer service at Bellevue Audi. Matthew made the whole process easy and stress-free. I will definitely be returning here for my future car needs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us a response, Sean! Don't hesitate to call us if you ever need anything. Be safe on the road!
Visited Audi Bellevue expecting an 80k service but realized my car is currently at 72k miles, so the service wasn’t needed. I requested just an oil change at 11:30 AM and asked if the car could be ready by 3 PM for school pickup. Despite clearly explaining this multiple times and spending ~30 minutes with both the service rep and supervisor, they kept giving explanations and were not willing to commit to returning the car by 3 PM. This was especially frustrating since I had previously been told oil changes could be done as walk-ins without an appointment. Overall, very disappointing customer service and lack of flexibility.
Visited Audi Bellevue expecting an 80k service but realized my car is currently at 72k miles, so the service wasn’t needed. I requested just an oil change at 11:30 AM and asked if the car could be ready by 3 PM for school pickup. Despite clearly explaining this multiple times and spending ~30 minutes with both the service rep and supervisor, they kept giving explanations and were not willing to commit to returning the car by 3 PM. This was especially frustrating since I had previously been told oil changes could be done as walk-ins without an appointment. Overall, very disappointing customer service and lack of flexibility.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Paul, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (425) 249-7388. We would appreciate the chance to turn your experience around.
Got my RSQ8 serviced at Bellevue Audi the other day. Aaron helped me to get from the dealer back home and then home back to the dealership. Super professional, friendly and lots of communication. Couldn’t be happier.
Got my RSQ8 serviced at Bellevue Audi the other day. Aaron helped me to get from the dealer back home and then home back to the dealership. Super professional, friendly and lots of communication. Couldn’t be happier.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!
I purchased my used 2004 Audi A4 previously from this dealership so I came back when I had an accident and totaled my 2004 Audi. I purchased it "as is" and didn't have major problems. The 2009 Audi A4 Prestige I purchased about a year and a half ago ran well at first. I knew it was very used but I don't drive much and so I expected to have a few issues. What I did not expect was to have the same problem Audi Belleve told me they fixed on the service sheet. My Audi developed an oil leak and my local European car service specialist told me the leak originated at the same place that Audi Bellevue supposedly "fixed" before I purchased it. I'm very disappointed and would no longer recommend purchasing a used car "as is" from Audi Bellevue. My local European car specialist assured me they could fix it without further issue. But I"m out a chunk of change on something I was told was fixed.
I purchased my used 2004 Audi A4 previously from this dealership so I came back when I had an accident and totaled my 2004 Audi. I purchased it "as is" and didn't have major problems. The 2009 Audi A4 Prestige I purchased about a year and a half ago ran well at first. I knew it was very used but I don't drive much and so I expected to have a few issues. What I did not expect was to have the same problem Audi Belleve told me they fixed on the service sheet. My Audi developed an oil leak and my local European car service specialist told me the leak originated at the same place that Audi Bellevue supposedly "fixed" before I purchased it. I'm very disappointed and would no longer recommend purchasing a used car "as is" from Audi Bellevue. My local European car specialist assured me they could fix it without further issue. But I"m out a chunk of change on something I was told was fixed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 249-7388 -- we hope to hear from you soon.
I bought my Audi Q5 PHEV in 2021 from Bellevue Audi. Enjoyed a no pressure and honest buying experience. Since then I have gone there for all my service needs and always had prompt response, detailed explanation of the work done and excellent service. I would like to thank my service agent Michael Holden in particular.
I bought my Audi Q5 PHEV in 2021 from Bellevue Audi. Enjoyed a no pressure and honest buying experience. Since then I have gone there for all my service needs and always had prompt response, detailed explanation of the work done and excellent service. I would like to thank my service agent Michael Holden in particular.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Easy purchase I recently upgraded an older Mini Cooper S to a newer Mini Hardtop JCW. I worked with Nabil A. who was very helpful and easy to work with. It seemed that everyone in the dealership was pleasant, patient and professional. I am really happy with this car.
Easy purchase I recently upgraded an older Mini Cooper S to a newer Mini Hardtop JCW. I worked with Nabil A. who was very helpful and easy to work with. It seemed that everyone in the dealership was pleasant, patient and professional. I am really happy with this car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!