Reviews
Came in for an oil change and was haggled to try and purchase a fuel and air induction system cleaning. Seemed unnecessary at 12k miles. He was adamant that GM/Chevy recommend this early like this and it's in my manual. Looked into my recommended car maintenance sched and nowhere did it show that as well as it showing this is a dealer upsell. I can understand this being valuable and necessary with more miles on your car, but for you to be swindled into almost $300 at this low mileage seems criminal (this wasn't the only upsell they tried). The oil change I came in for took 2 hours (I marked that I was gonna be waiting when I scheduled appointment). The oil meter in my car was never reset and I had to do it myself. Just didn't have the greatest experience this time. That's the reason for my 3 stars.
Came in for an oil change and was haggled to try and purchase a fuel and air induction system cleaning. Seemed unnecessary at 12k miles. He was adamant that GM/Chevy recommend this early like this and it's in my manual. Looked into my recommended car maintenance sched and nowhere did it show that as well as it showing this is a dealer upsell. I can understand this being valuable and necessary with more miles on your car, but for you to be swindled into almost $300 at this low mileage seems criminal (this wasn't the only upsell they tried). The oil change I came in for took 2 hours (I marked that I was gonna be waiting when I scheduled appointment). The oil meter in my car was never reset and I had to do it myself. Just didn't have the greatest experience this time. That's the reason for my 3 stars.
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- 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing your feedback. I was concerned to learn that your recent visit did not meet your expectations. I would appreciate the opportunity to learn more about your experience, including your concerns regarding the recommendations provided and the overall service process. Please feel free to contact me directly at 509-463-8167. Trent Steagall Service Management
Amazing experience every time. Great customer service. All update me about my car. And I will be back again. Thanks
Amazing experience every time. Great customer service. All update me about my car. And I will be back again. Thanks
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Anita, thank you for sharing your feedback about our team! We look forward to seeing you next time at Camp Chevrolet.
The maintenance crew here is fantastic.Everyone was friendly,helpful, and genuinely cared about making sure my car was taken care of. They kept me updated throughout the process and made the whole experience stress free. It's rare to find a team this dependable
The maintenance crew here is fantastic.Everyone was friendly,helpful, and genuinely cared about making sure my car was taken care of. They kept me updated throughout the process and made the whole experience stress free. It's rare to find a team this dependable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that our maintenance team at Camp Chevrolet took such great care of you and your car! Thank you for choosing us and for sharing your experience.
No problem, we look forward to welcoming you back to Camp Chevrolet next time!
thank you
Great customer service,friendly,and professional. Place was very clean. The team greeted us as we came into the building.
Great customer service,friendly,and professional. Place was very clean. The team greeted us as we came into the building.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad our team made your visit a pleasant one from start to finish! Thank you for choosing Camp Chevrolet, and we hope to see you again for any future needs. Have a wonderful day!
They warrantied there work from a previous repair. Fast and courteous. I am very happy.
They warrantied there work from a previous repair. Fast and courteous. I am very happy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're pleased to hear our team honored the warranty on your previous repair and provided the fast, courteous service you deserve. We appreciate you choosing Camp Chevrolet and look forward to assisting you with all your future service needs.
Fast and efficient service. Very thorough. Very pleased the sales people were very polite., Thank you, sincerely Melody Garcia
Fast and efficient service. Very thorough. Very pleased the sales people were very polite., Thank you, sincerely Melody Garcia
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Melody! Providing efficient service and a friendly experience is what we strive for every day at Camp Chevrolet. We truly appreciate your support and hope to welcome you back again soon!
Camp service was able to schedule my repair in a quick and timely manner, when my local Idaho dealer did not. This is my 2nd visit to this service department, and each time it was an excellent experience. Repairs were conducted in an extremely professional manner and the communication with the service writer Jared was clear and concise. They even recharged my truck after the service! I will absolutely return to this dealership for my future service needs. A+ Beyond the professional service, every one of the people that I spoke with were friendly and personable. All of my concerns were addressed and expertly handled.
Camp service was able to schedule my repair in a quick and timely manner, when my local Idaho dealer did not. This is my 2nd visit to this service department, and each time it was an excellent experience. Repairs were conducted in an extremely professional manner and the communication with the service writer Jared was clear and concise. They even recharged my truck after the service! I will absolutely return to this dealership for my future service needs. A+ Beyond the professional service, every one of the people that I spoke with were friendly and personable. All of my concerns were addressed and expertly handled.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear that you've had excellent experiences with our service department, especially with Jared. We truly appreciate your business and look forward to serving your future needs. See you next time at Camp Chevrolet!
I was treated very professionally and polite have bought 3 new vehicles and look forward to the next
I was treated very professionally and polite have bought 3 new vehicles and look forward to the next
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Camp Chevrolet! It means a lot to know you’ve had such consistent, professional experiences with our team. We truly appreciate your loyalty and look forward to helping you with the next one!
Totally remote (out-of-state) positive buying experience. Jacksen met me at the airport, transported to the dealership and had me on my way home inside of 3hrs. Mindy Jones' follow-up was non-intrusive and appropriate and post-sale questions were handled by Kelly in an informed, cordial manner. Would definitely purchase here again.
Totally remote (out-of-state) positive buying experience. Jacksen met me at the airport, transported to the dealership and had me on my way home inside of 3hrs. Mindy Jones' follow-up was non-intrusive and appropriate and post-sale questions were handled by Kelly in an informed, cordial manner. Would definitely purchase here again.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chuck, we're so glad to hear about your positive remote buying experience! We’ll pass along your kudos to Jacksen, Mindy Jones, and Kelly. Thank you for choosing Camp Chevrolet! Safe travels!
Recently tried to purchase a vehicle from camp. Payed the advertised price. Had to continuely negotiated the advertised percentage rates. They didn't honor the advertised rate blaming GM financial. Spent 2 days talking with the salesman. We agreed on price and interest rate and I was putting ½down. When trying to complete the final sales form I was informed the vehicle was "unavailable" no further explanation. They then offered me a used vehicle for $1700 more than the new one with 4 miles. A 4 cylinder instead of v8 and 5k miles. Have been contacted multiple times since offering only used cars. This is known as bate and switch.
Recently tried to purchase a vehicle from camp. Payed the advertised price. Had to continuely negotiated the advertised percentage rates. They didn't honor the advertised rate blaming GM financial. Spent 2 days talking with the salesman. We agreed on price and interest rate and I was putting ½down. When trying to complete the final sales form I was informed the vehicle was "unavailable" no further explanation. They then offered me a used vehicle for $1700 more than the new one with 4 miles. A 4 cylinder instead of v8 and 5k miles. Have been contacted multiple times since offering only used cars. This is known as bate and switch.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We understand your concerns regarding the vehicle availability, financing discussions, and the options presented during the sales process. Our team strives to provide clear communication throughout every transaction, and we would appreciate the opportunity to learn more about the details of your experience. Please reach out to me through the contact information below so we can discuss this further. Best, Trenton Steagall - Assistant Service Manager - (509) 456-7890