Parker Subaru

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
101 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 13, 2020

    Really positive experience. Very professional and friendly staff that quickly put you at ease. I was apprehensive about finding a car on my budget and... not being caught with hidden contract charges. I needn’t have worried, every part of the process was easy and totally transparent. Thank you Danny and Greg!

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    Shopped for a used car
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    Dealer Response

    Hi Abigail! Thank you for the positive review about your experience. We are delighted to hear how comfortable and well taken care of our staff made yo...u feel. Thank you for choosing Parker Subaru!

  • 5.0 out of 5
    July 8, 2020

    I just had the most amazing experience purchasing a certified used car. They were all so patient with this very nervous customer. My salesman Kevin was... so great. I felt very comfortable and so appreciated the extra long time he spent answering my questions. Would highly recommend Parker Subaru. Thank you!

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    Dealer Response

    HI Karen! Thank you for the 5 star review. We are thrilled to hear about your amazing experience with Kevin. Your needs and concerns are our top prior...ity, and we thank you for choosing Parker Subaru!

  • 5.0 out of 5
    June 28, 2020

    Drew Harris was a great salesman. Honest and straight forward. If looking for an Atypical car buying experience, good prices and helpful salesman, this... is your place. Drew has earned my business from here on out.

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    Dealer Response

    Thank you for the great rating and review Slater. We are glad you had a positive experience with Drew. You were definitely in good hands. We also than...k you for choosing Parker Subaru.

  • 5.0 out of 5
    June 22, 2020

    Jeff Yates was wonderful, very friendly and professional. No pressure at all. Greg Wallace handled the paperwork and also very friendly and professional.... Very happy with the 2012 Honda Civic I got and will definitely refer friends and family.

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    Dealer Response

    Hi Janet. Thank you for the 5 star rating and review. It is great to hear that you had a wonderful experience with Jeff and Greg. We are also glad t...o hear that you are happy with your Honda Civic. Enjoy your new car and please feel free to call us if you have any questions at all - (208) 415-0555.

  • 5.0 out of 5
    May 23, 2020

    Brett Carlson was a pleasure to work with! He was patient, informative, and made us feel comfortable throughout the entire process! He went above and beyond,... he even stayed late to make sure we understood all of the features of our new car! We will definitely visit Brett Carlson and Parker Subaru for all of our future Subaru purchases and service needs! Thank you very much Brett for all of your help! We greatly appreciate it!

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    Parker Subaru

    Thank you for the review Lindsey! We love that you had a pleasant time working with Brett. Please let us know if there is ever anything we can do for ...you and your vehicle.

  • 5.0 out of 5
    May 18, 2020

    Bought our second Forester at this dealer because all past experiences with sales and service depts were always top-notch. Excellent dealer; we have no... complaints!

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    Dealer Response

    Hi Mike and Lori! Thank you for taking the time to write us such a kind review. I'm thrilled to hear how much you have enjoyed working with each of ou...r departments. We strive for an exceptional customer experience and it sounds like we hit the nail on the head here. Enjoy your new Forester and give us a call with any questions!

  • 5.0 out of 5
    May 3, 2020

    Mike Brown at Parker Subaru was absolutely amazing working with my family to meet our vehicle needs! He was extremely kind and patient! Thank you to him... and everyone else who helped us with this purchase!

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    Parker Subaru

    Hi Destany! Thank you for the 5 star rating. It is wonderful to hear about your time with Mike, and we really appreciate you choosing us for your busi...ness!

  • 5.0 out of 5
    May 1, 2020

    Every time you walk into Parker Subaru, you feel like family! From Sales to Service, everyone is amazing. I finally decided to pull the trigger today on... purchasing a "new to me" vehicle & had such a pleasure working with Mike. He ensured we found the right vehicle, at the right price, to meet my needs.

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    Parker Subaru

    Thank you for the great review! We love hearing that you had a wonderful experience with our team. Thank you for giving us the chance to earn your bus...iness, and please let us know if there is ever anything we can do for you and your vehicle.

  • 3.0 out of 5
    April 7, 2020

    Worst part of buying my Subaru is still trying to get rid of Sirius XM. In 2017 bought an Outback- love the car - we have two and a Crostrex. I was stupid... enough to keep XM for two years. In December I tried to get rid of it multiple emails - automated as well. Here I am in APRIL and they keep sending me bills W/interest. I talked to a John said he would fix it- did not. I can't even open the messages they send to stop the emails. Wish Subaru would intervein and do something about what they promoted. Just saying.

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    Dealer Response

    Hi Cleto. I'm glad to hear that you love your Outback, but I understand your frustration with Sirius XM. Unfortunately, Sirius XM will only work with ...the customer, not the dealership to solve issues. I would suggest calling again to cancel your membership. You are also welcome to give our GM, Chris Leonard, a call to talk about your frustrations. We hope you are able to come to a resolution with Sirius XM and are always here to help in whatever way we can.

  • 5.0 out of 5
    December 19, 2019

    Parker Subaru is the best. This was first experience looking into buying a car, and I couldn’t recommend them more. Greg was helpful, kind, and accommodating.... Working with Greg and Michael was a breeze. If you’re looking for a Subaru, make sure to meet with Greg and go to Parker!

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    Dealer Response

    Your comments are wonderful to hear! We work hard to offer our customers stellar customer service and it sounds like Greg took great care of you. Cong...ratulations on your new Subaru!

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