Doug's Hyundai

Pleasant and helpful staff. Mike and Maxim were the best! If you are in the market for a Hyundai, Doug's is place. I love my Ioniq!

5 Stars – An Unforgettable First Car Buying Experience at Doug’s Hyundai! As two young adults starting a new chapter and preparing to grow our little family, buying our first car was a major milestone. Thanks to Doug’s Hyundai—and especially Debra Martin—it became an unforgettable, joyful experience that we’ll cherish forever. Debra was truly the heart of this entire journey. From our very first visit, she made us feel completely at ease. There was no pressure, no sales pitch—just genuine kindness, care, and a deep understanding of what this moment meant to us. Over the course of several weeks, Debra stayed in touch, patiently answered every question (and there were a lot!), and helped guide us through every step with compassion and honesty. She made us feel seen, heard, and valued—not just as customers, but as people. By the time we drove away in our brand-new 2025 Hyundai Palisade XRT, we didn’t just have the perfect vehicle for our growing family—we had also gained a friend. Debra’s warmth, empathy, and dedication are rare, and we are so grateful to have had her by our side through this experience. Sales Manager Zach Gilbert played a huge role in making sure everything went smoothly, offering guidance and support every step of the way. And when it came time to talk numbers, Finance Manager Maksim Martemyanov made the financing process straightforward and stress-free. He walked us through all of our options clearly and honestly, making sure we felt confident and secure in our investment. We drove off the lot feeling not just like satisfied customers, but like part of the Doug’s Hyundai family. They treated us with kindness and respect, celebrated this milestone with us, and truly cared about getting us into a vehicle that fits our future. If you’re looking for a team that genuinely cares and makes buying a car feel exciting instead of intimidating, Doug’s Hyundai is the place. This was more than just a purchase—it was the start of something special. Thank you, Debra, Zach, and Maksim. We truly appreciated the top tier member service throughout the entire process!

My wife and I are in our mid 70s, and this is only the second time we have purchased a new car. We were treated with respect. We knew what new car we wanted, and John Neal, in a most professional, friendly, knowledgable and courteous manner, shepherded us through the buying process. He listened to our needs and fully answered all our questions. He asserted no pressure. We preordered our car, and when it came time for delivery, he spent well over 3 hours with us, most genuinely patient, describing the multitude of vehicle options and warranties. We also had a very positive experience with Max when it came to signing all the paper work. He was very friendly and organized and willingly answered our minutia filled questions. He gave us the time we needed to be comfortable with all the paper work. We were very pleasantly surprised in the amount of our trade-in.

Fantastic experience start-to-finish! Good selection, no pressure, personable staff. Our salesman Mike B was very knowledgeable and took time to listen to what we wanted without pushing us one way or the other. Finance Manager Max M was also friendly, went over all the paperwork clearly, and explained very useful extended warranty options without all the nonsense other dealerships try to arm-twist you over. Buying a new car doesn't have to be a chore and we give Doug's our highest recommendation without hesitation!

Fantastic experience start-to-finish! Good selection, no pressure, personable staff. Our salesman Mike B was very knowledgeable and took time to listen to what we wanted without pushing us one way or the other. Finance Manager Max M was also friendly, went over all the paperwork clearly, and explained very useful extended warranty options without all the nonsense other dealerships try to arm-twist you over. Buying a new car doesn't have to be a chore and we give Doug's our highest recommendation without hesitation!

I just purchased my 2nd (almost) brand new Tucson from Doug's in Lynnwood. My first experience was 7 years ago and fairly stressful, however this time was amazing. My sales rep was Michael Wilson. I had a certain deal in mind with my trade based on research and with very little back and forth I got my car! I've bought several new cars over the years and Michael by far is the best sales rep I've ever dealt with. He has a very kind, calm demeaner and made me feel very comfortable throughout the process. I highly recommend him! Also Sonny (sp?) in warranty was great and very quick and efficient.

This is a den of thieves. Buy your car anywhere else in the Sound. They sold me a “certified” vehicle, but I had to get a dealer in Kent to stand behind it. Doug’s didn’t send me paperwork to get my tags…forced me to drive an hour up there to pick it up. The broke me I owed another $300 and they wouldn’t give me my paperwork until I paid it! The single-most dishonest people with whom I’ve ever done business!

The dealership worked with us to accommodate our travel and work schedule when we picked up our new Ioniq 6. They made it easy to get through the paperwork and were so helpful.

My husband and I had the most wonderful, stress free car buying experience this weekend at Doug's Hyundai in Edmonds. Thinking that we wanted a Plug-In Hybrid Tuscon Yohan Bong assisted us in explaining the differences between a Plug-In and standard Hybrid. He was patient and caring and assisted in finding a beautiful stylish and tricked out 2023 Santa Fe; the perfect Hybrid SUV! Highly recommend Doug's Hyundai and Yohan Bong for a stress free car buying experience.

The worst experience I've had ever at a car dealership. The sales Manager Zach Gilbert was atrocious.