Reviews
Write a reviewJustin is amazing!!
You let me have a loaner car so that I could get home to Port Townsend to tend to my husband who was in Hospice. Thank you. The man who manages the Service Department is amazing!!! I think that his name is Justin. He was working without the usual managerial help, and it was something to see how well his balance all of the action.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kitty, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
big satisfy to big disappointment
I like my crosstrek and I thought I can depend on this SUBARU dealer. But the experience we had from taking in to the shop to fix the mechanical issue disappointed us.
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, please reach out to us at (360) 457-4444 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.
Great customer service, small town dealership. I had a...
Great customer service, small town dealership. I had a very personalized experience with a lot of care and thought I got a very fair deal. Cliff is great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible experience
This place is NASTY. By that I mean in attitude! Bosses berating employees, which is already terrible, and doing it in front of the customers. Terrible place. Do not come here if you want to feel like a wanted customer. I felt very uncomfortable and like a bother so I left.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to our General Manager, Bill Koenig at koenig@olypen.com and we will do our best to make this better. We hope to hear from you soon.
My 2016 Subaru Service
My Subaru dealership in Port Angeles, WA is the best I have ever experienced. I wouldn't think of going anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sandra, it's experiences like yours that really keep us motivated! We hope you continue to choose us for all your automotive needs! Take care!
sequimnana@gmail.com
Helpful salespeople, Clean showroom, was introduced to the service department personnel, good follow-up as I waited for my new Forrester to be delivered. Salesman, Ken, very thorough in explaining how my new car works.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlene, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. Ken and the entire staff are always happy to help!
Best Suburu Dealer Anywhere
Outside of any major metropolis, this dealer is unencumbered by their suffocating tax rates, hence their prices are the lowest of any Suburu dealer in the state. The buying experience I had was second to none, and it succeeded in transfering my automobile allegience from Honda to Suburu.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Koenig Subaru!
Job well done!
Had our car serviced at Koenig Subaru recently. Service was done quickly and the waiting area was very pleasant. Also like that the location is close and easy to get to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Doug, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Koenig Subaru as your first choice for service!
Koenig Subaru
We had a wonderful experience at Koenig Subaru. Incredibly informative and knowledgeable about their cars. Extremely professional and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Koenig Subaru, Port Angeles, WA
This dealership seems to be a cut above most. Sales associate Patrick Downs provided very professional and friendly service, with little pressure. The sales manager and owner also were easy to work with, and straightforward. I would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Patrick was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Koenig Subaru