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Queensbury Auto Mall

(169 reviews)
Visit Queensbury Auto Mall
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday 10:00am–2:00pm Closed
(518) 638-4672 (518) 638-4672

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Queensbury Auto Mall from DealerRater.

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Stumbled on this shop by accident.

Stumbled on this shop by accident. Very professional and knowledgeable. I found my new repair shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Always there when I need them, sales or service.

Always there when I need them, sales or service. Great deals and honest repairs. Very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great spot for used cars!

Great spot for used cars! I was waiting to speak with a salesman dealing with a nasty customer causing a scene, the way they handled the situation made me wanna buy from them that much more! Very kind people to help with a big purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matt was a fantastic salesman!

Matt was a fantastic salesman! I bought a ram 1500 and will be taking my 16 year old back to purchase their first vehicle! Wonderful environment while waiting for service as well I highly recommend getting all your service and vehicles here you won’t regret it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Very happy experience Very helpful and courageous.

Very happy experience Very helpful and courageous. Would highly would recommend to anyone John Hansen is the best car salesman in the history of the world

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seriously very pleased with these guys!

Seriously very pleased with these guys! John and Matt know their stuff! Very transparent with everything and Joel at their service department is beyond amazing! Highly recommend these guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Queensbury Auto Mall is the best!

Queensbury Auto Mall is the best! Especially John Hansen! He sold us a Jeep Compass about 10 months ago and we were very pleased with it. Unfortunately it was in an accident and was a total loss. John knew how difficult it is for my disabled mother and I (also disabled) to be without a vehicle. He did everything he could to put us in a vehicle that was very close to the one in the accident. He was also able to get us a car at a cost that we can afford. Living on a fixed income isn't easy but because of John we don't have to worry about a vehicle anymore. I gladly recommend Queensbury Auto Mall to anyone looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unresponsive.

Unresponsive. Not impressed. Why advertise if you’re not going to talk with people interested in buying?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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STAY FAR AWAY.

STAY FAR AWAY. We drove 2 hours to see this Truck. The truck is misfiring. Has 3 codes stored. Guy told us they don't go through the vehicles until someone goes to buy it. Some other customer told us she regrets buying her vehicle from them. VEHICLES ARE JUNK. DON'T WASTE YOUR TIME OR MONEY HERE. DEFINITELY WON'T BE RECOMMENDING THEM TO ANYONE. IF YOU DO LOOK AT A VEHICLE, MAKE SURE YOU BRING A SCANNER WITH YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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The dealership was quick and able to work with us for our

The dealership was quick and able to work with us for our specific needs. Easy to work with and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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