Reviews
Very clean,extremely approachable, and accommodating. I don't have anything to add but thank you for your service
Very clean,extremely approachable, and accommodating. I don't have anything to add but thank you for your service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Love the experience and Their shuttle services from the facility to my home The customer service and friendly employees And everything was done in a timely manner matter
Love the experience and Their shuttle services from the facility to my home The customer service and friendly employees And everything was done in a timely manner matter
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Juan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I wasn't acknowledge when I first arrived at my scheduled time, even after she looked in my direction several times. Thankfully Nancy saved the day and did an outstanding job. Great customer service stills.
I wasn't acknowledge when I first arrived at my scheduled time, even after she looked in my direction several times. Thankfully Nancy saved the day and did an outstanding job. Great customer service stills.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We’re sorry your arrival was not acknowledged as promptly as it should have been. We’re glad Nancy stepped in and provided outstanding customer service. We’ll be sure to share your recognition with her.
Dealer was easy to work with and they communicated with me throughout the repair. All parts were on hand, so there was no delay in the completion of the job.
Dealer was easy to work with and they communicated with me throughout the repair. All parts were on hand, so there was no delay in the completion of the job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional and efficient in the customer service and their service department is top notch.
Very professional and efficient in the customer service and their service department is top notch.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service was amazing, Ruben was excellent and very knowledgeable about taking care of my vehicle needs.
Service was amazing, Ruben was excellent and very knowledgeable about taking care of my vehicle needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Northwest. Please let us know if there is anything else we can do for you; we are more than happy to help!
Ruben helped me out tremendously; and even offered me the deal going on for three oil changes and three tire rotations; I usually hop around to dealerships because of my schedule, but I will make it a point to come back to see Ruben!
Ruben helped me out tremendously; and even offered me the deal going on for three oil changes and three tire rotations; I usually hop around to dealerships because of my schedule, but I will make it a point to come back to see Ruben!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Northwest. Please let us know if there is anything else we can do for you; we are more than happy to help!
Sales person was very rude he was extremely rude will not be going back you guys have lost my business. I did not recommend anybody goes there.
Sales person was very rude he was extremely rude will not be going back you guys have lost my business. I did not recommend anybody goes there.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback. We aim to be welcoming and respectful to everyone. We are sorry that you had a poor experience with us. I would love the opportunity to learn more and make things right. Please contact me directly at your convenience. Marcus McNeely Used Car Director - Group 1 Chevrolet Northwest [email protected] 210-697-6018
Nancy was very knowledgeable and knew what she was talking about when it came to my car. I?ve been using Freedom Chevrolet ever since I relocated from Chicago. I trust them with all my vehicles. They know what they are doing.
Nancy was very knowledgeable and knew what she was talking about when it came to my car. I?ve been using Freedom Chevrolet ever since I relocated from Chicago. I trust them with all my vehicles. They know what they are doing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Frances, we're happy you found Nancy to be so supportive during your experience here at Group 1 Chevrolet Northwest. Please let us know if there is anything else we can do for you; we are more than happy to help!
Dealer was easy to work with and they communicated with me throughout the repair. All parts were on hand, so there was no delay in the completion of the job.
Dealer was easy to work with and they communicated with me throughout the repair. All parts were on hand, so there was no delay in the completion of the job.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.