Reviews
Customer service is excellent very professional and helpful . The establishment is very clean and comfortable if you do decide to wait there. However they do offer a ride if you choose not to. Honest and straightforward.
Customer service is excellent very professional and helpful . The establishment is very clean and comfortable if you do decide to wait there. However they do offer a ride if you choose not to. Honest and straightforward.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service team couldn’t give an explanation when I would call for status of the issue I went in for. I was told a part was needed and had to be ordered, however, a few minutes into the phone conversation I was told my vehicle was ready for pick up. They didn’t find an issue with the vehicle. Im still having trouble with the gas pump.
The service team couldn’t give an explanation when I would call for status of the issue I went in for. I was told a part was needed and had to be ordered, however, a few minutes into the phone conversation I was told my vehicle was ready for pick up. They didn’t find an issue with the vehicle. Im still having trouble with the gas pump.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Equitable; Expedient; Courteous; Competent; Friendly & Professional. All personnel involved were eager to assist with accommodation in a very timely fashion, wich exceeded expectations. Thanks for the team efforts.
Equitable; Expedient; Courteous; Competent; Friendly & Professional. All personnel involved were eager to assist with accommodation in a very timely fashion, wich exceeded expectations. Thanks for the team efforts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Cary, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I see that inline the dealership gets really low ratings. People have a lot of problems, I guess, with the cars they purchase there. I just want to say that we’ve been taking our vehicle to this location for years now, and the service has always been really good. I want to say great job to them. I want to give them a 5-star rating. I don’t know how the rest of the dealership operates, but the service department is very good. Thanks for everything. We appreciate you.
I see that inline the dealership gets really low ratings. People have a lot of problems, I guess, with the cars they purchase there. I just want to say that we’ve been taking our vehicle to this location for years now, and the service has always been really good. I want to say great job to them. I want to give them a 5-star rating. I don’t know how the rest of the dealership operates, but the service department is very good. Thanks for everything. We appreciate you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Please!, thank you so much for your positive comments about Group 1 Chevrolet Northwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Made an appointment to drop off my Silverado for an oil change. Process was quick and service representative was polite and professional. I was notified by phone when the vehicle was ready. Check out was simple and quick.
Made an appointment to drop off my Silverado for an oil change. Process was quick and service representative was polite and professional. I was notified by phone when the vehicle was ready. Check out was simple and quick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marshall, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Fast acknowledgement when arriving a few minutes before 7AM. Very courteous, friendly, and knowledgeable. Left a little over an hour, as promised
Fast acknowledgement when arriving a few minutes before 7AM. Very courteous, friendly, and knowledgeable. Left a little over an hour, as promised
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience! The team was friendly, professional, and helpful throughout the process. They made everything easy and stress-free. Highly recommend this dealership! ⭐⭐⭐⭐⭐
Great experience! The team was friendly, professional, and helpful throughout the process. They made everything easy and stress-free. Highly recommend this dealership! ⭐⭐⭐⭐⭐
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service. Customer service was great and service was done in very reasonable time. Pricing was fair. Would recommend others. Keep up the good work.
Great service. Customer service was great and service was done in very reasonable time. Pricing was fair. Would recommend others. Keep up the good work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Frederick, thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service and found our pricing fair. Your recommendation means a lot to us, and we appreciate your support. We'll continue to strive for excellence and maintain our commitment to professionalism and integrity.
When I drove in was met by a service advisor right away. Staff was friendly and did not wait long for service to be completed
When I drove in was met by a service advisor right away. Staff was friendly and did not wait long for service to be completed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Awesome customer service throughout the time I was there from check-in to checking out
Awesome customer service throughout the time I was there from check-in to checking out
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!