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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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Really liked how John handled our situation, not in a

Really liked how John handled our situation, not in a rush to buy a car right now but am definitely on the lookout and being able to talk about different cars and get to know them was really nice and will definitely be considering the options that I spoke to John about.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easiest car purchase i ever made.

Easiest car purchase i ever made. No stress,no pressure no haggling.. Very happy with my choice and price. My salesman Franco Cerrullo could not have been more accomodating. I strongly recommend both Franco and the dealership if you are looking for a good price and great car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review and for your purchase!

One of the best car buying experiences!

One of the best car buying experiences! Steve Amodei and the staff at Novak Motors were a pleasure to deal with, no pressure, gimmicks, inflated sales pitches! Very accommodating and I would absolutely buy from them again! Thanks Steve and Novak Motors!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and the great review!

Website is well done which allowed me to do comparisons

Website is well done which allowed me to do comparisons and deep Dices on my own. Service managers are very good. Have had multiple cars serviced there over the years. John was responsive and available when asked. He didn’t push our decision in any particular direction, making it a buying experience that was enjoyable. Hans was efficient and we did not get the usual push to buy add ons. Car was delivered on time, and meets our expectations so far. I would recommend Novak Motors to anyone looking for a quality used vehicle and/or good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued business and the very kind words! Enjoy that great Cherokee!

This Dealer Rocks!

This Dealer Rocks!!! They just don't talk the talk,they walk the walk!!! Would highly recommend!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your great review! Enjoy that awesome Wrangler!

Great dealership!

Great dealership!! No hassle, no drama!!! Joel my salesman was a great guy! Vehicle is everything I expected,. Smooth transaction. Would purchase again from this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the purchase and the feedback! WE greatly appreciate both!

We found a Jeep Wrangler with all the options that we

We found a Jeep Wrangler with all the options that we were looking for on the Novak Motors NJ website. What started with an email and then several phone conversations, resulted in a seamless transaction at the dealership. Joel followed through with everything discussed on the phone and was very accommodating once we arrived. Everyone that assisted with this sale was pleasant and very professional. The dealership is clean, bright and is easy to find. It was worth the drive from Pennsylvania.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase and your review. We appreciate that you made the drive from PA to find us!

Such an easygoing and enjoyable transaction today with

Such an easygoing and enjoyable transaction today with sales rep John. Even the business part of signing papers was quick and easy with Hans. Well done!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for taking the time to review us!

Close to home Easy to talk to Presented everything up

Close to home Easy to talk to Presented everything up front and took all my calls. Took care of the odds and ends. I was always comfortable to be there.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your repeat business and your review. We're sorry that you said you don't give 5 stars to anyone, but we were hoping that your repeat experience here, and your wonderful words about your experience with us could have possibly made us your first 5 star review. We are grateful for your repeat purchase and your review!

Dealership completely exceeded my expectation, very

Dealership completely exceeded my expectation, very clean, organized and everyone was extremely welcoming. Car selection was fantastic, every vehicle was clean, presentable and well maintained. John Castellano was incredibly helpful, friendly and professional.. in addition to being super knowledgeable, easy to work with and extremely responsive. Will absolutely recommend Novak and especially John to anyone looking for a high quality used car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and the wonderful review!