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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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The deal I got was worth the 2 hr drive!

The deal I got was worth the 2 hr drive! John and management were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

THANK YOU SO MUCH FOR YOUR PURCHASE AND YOUR WONDERFUL REVIEW! We appreciate you taking such a long drive to pick out your vehicle!

Joel, Rick and Hans were great to deal with.

Joel, Rick and Hans were great to deal with. Thank you for a smooth sale and for all of your help. Much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

THANK YOU SO MUCH FOR YOUR PURCHASE AND YOUR WONDERFUL REVIEW!

Really clean cars in great shape.

Really clean cars in great shape. No added fees, no xx. Come to Novak if you want an easy shopping and buying experience. Franco was the man, no pressure sales experience and even came in on his day off to show me the car. Would highly recommend .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your great review!

Great service and friendly people!

Great service and friendly people! Very easy transaction and they had everything set to go when we arrived for the test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase and your review!

We had a great experience at Novak.

We had a great experience at Novak. Franco was first rate. Really efficient process as well. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase and your great review! Your business is greatly appreciated. Thank you for choosing Novak!

I had an excellent experience buying my Jeep Gladiator.

I had an excellent experience buying my Jeep Gladiator. As promised, no hassle. John was fantastic!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for taking the time to review us! Enjoy that Gladiator!

He was amazing!

He was amazing!!! Would use him again great service.. best experience ever would highly recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase and for your great review! Enjoy your awesome Hyundai!

Great Service!

Great Service! Franco and Hans made the purchasing process as smooth as possible and I couldn’t be more satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase and for your review!

Quality vehicles and always great pricing has made us

Quality vehicles and always great pricing has made us come back to by 5 cars here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued purchases and for your review! We appreciate our loyal customers!

Low pressure, quality vehicles.

Low pressure, quality vehicles. I felt like I was at a new car dealership. The salesperson, John Castellano was professional and courteous!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Novak, and for taking the time to write a review! WE greatly appreciate your business!