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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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This is by the far the best experience I’ve had at a

This is by the far the best experience I’ve had at a dealership. Hans and Joel gave me the best service and were super helpful. I will recommend this place to all friends and family.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing review! We're thrilled to hear this was your best dealership experience. Hans and Joel will be so happy to know they made such a great impression. We truly appreciate your recommendation and look forward to helping your friends and family in the future!

We worked with Joel looking for our next vehicle.

We worked with Joel looking for our next vehicle. My brother and his friend recommended Novak Motors and I have to say, it was it was a great experience. Low pressure and a very smooth process from start to finish. Everyone there was friendly and have already told friends to check it out. We are enjoying our newer, used vehicle!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad Joel and the team were able to provide a smooth, low-pressure experience. It’s always great to hear when referrals turn into happy customers—and we truly appreciate you passing along the good word. Enjoy your newer vehicle, and we’re here if you need anything down the road!

Great business model — one owner vehicles etc.

Great business model — one owner vehicles etc. Focus on suv,s, trucks etc hits my market segment perfectly. John C was a pleasure to work with — very knowledgeable and professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're so glad to hear John made the buying process smooth and easy for you. We are thrilled to know that our carefully hand selected and ccurated inventory was right up your alley, and that you found the exact vehicle you were looking for! Our team works hard to create a welcoming and supportive environment, and it's great to know that came through during your visit. Enjoy your new vehicle, and we’re here anytime you need us!

Joel made the buying process so smooth and easy.

Joel made the buying process so smooth and easy. Everyone there is so friendly, knowledgeable, and welcoming.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad to hear Joel made the buying process smooth and easy for you. Our team works hard to create a welcoming and supportive environment, and it's great to know that came through during your visit. Enjoy your new vehicle, and we’re here anytime you need us!

They were very professional friendly and eager to help.

They were very professional friendly and eager to help. They offered snacks and drinks…always a plus. But most of all didn’t act like my thousands of questions were annoying. And I honestly believe they back everything they sell. I got a great price and they explained everything to me. 5 stars. Despite my 2 1/2 hour ride and passing many dealerships on the way, I will go back to them again and recommend them to everyone. Thank you Novak

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing review! We’re thrilled to hear that you felt welcomed, heard, and well taken care of throughout your visit. Our team takes pride in being patient, professional, and transparent—so it means a lot to know it made a difference. We're glad the snacks helped too! 😊 It’s especially meaningful that you traveled over two hours and still plan to come back and recommend us. That’s the highest compliment we could ask for. Thank you for choosing Novak Motors—we look forward to seeing you again!

This is the second vehicle purchased from Joel.

This is the second vehicle purchased from Joel. Another great experience all around at Novak Motors.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and support! We're thrilled to hear that Joel and the team provided another great experience for you. Repeat customers like you mean the world to us, and we’re always here to help whenever you're ready for your next vehicle. Enjoy your new ride!

John was awesome, and I would highly recommend Novak

John was awesome, and I would highly recommend Novak motors. I love the lifetime warranty and the motor and transmission.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with John and that you're enjoying the lifetime warranty on the motor and transmission. Your recommendation means a lot to us, and we're always here if you need anything down the road. Enjoy your vehicle!

Both John and James were so helpful!

Both John and James were so helpful! Very easy to work with and communicated so well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're thrilled to hear that you had excellent experiences with both James and John! They will be happy to know the great impressions they made helped you in your purchase! Enjoy your vehicle, and we look forward to seeing you again in the future! Thanks again for both your purchase and your review!

Novak Motors provides an excellent experience as always!

Novak Motors provides an excellent experience as always! Wife and I both bought vehicles here. John is a great guy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and continued support! We're thrilled to hear that both you and your wife had excellent experiences with us. John will be happy to know he made a great impression! Enjoy your vehicles, and we look forward to seeing you again in the future!

My experience at Novak Motors was the best experience

My experience at Novak Motors was the best experience I’ve had at a dealership. Everyone was personable, kind, welcoming and most importantly… helpful AND honest. One of the main reasons I traveled two hours to go there was because of the good reviews and now I also get to write a good review and would reccomend them to anybody.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for making the trip to visit us at Novak Motors! We're thrilled to hear that your experience was the best you've had at a dealership — that's exactly what we strive for. It means a lot to us that you found our team personable, honest, and helpful. We truly appreciate your recommendation and are so glad we could exceed your expectations. Enjoy your vehicle, and don't hesitate to reach out if you ever need anything in the future!