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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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John made this process very simple and quick.

John made this process very simple and quick. He was very friendly and personable. The car we were interested in was already cleaned, gassed up and waiting for us when we got their. The whole experience was a 10 out of 10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear that Novak Motors performed up to your expectations and higher! John and the team pride themselves on transparency and a no-pressure approach, so it's wonderful to know that we came through for you. We truly appreciate your support and look forward to serving you again in the future!

John Castellano helped me buy two cars for my twins 17th

John Castellano helped me buy two cars for my twins 17th birthday. Found exactly what we were looking for and helped me get two cars home for a great birthday surprise!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear that Novak Motors performed up to your expectations and higher, and that John and the team came through for you and your children! We truly appreciate your support and look forward to serving you again in the future! Happy birthday to your kids, and may they enjoy their incredible birthday present!

Over all good experience, I walked in to the dealership

Over all good experience, I walked in to the dealership and everything was in order, ready for signatures. In and out in 45 min.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear that Novak Motors performed up to your expectation or higher! John and the team pride themselves on transparency and a no-pressure approach, so it's wonderful to know that we came through for you. We truly appreciate your support and look forward to serving you again in the future!

Joel and everyone else were very easy to work with.

Joel and everyone else were very easy to work with. More importantly they were upfront about the whole process with no hidden fees and no high pressure. I have bought 20 cars over the years and Novak ranks at the all time top of my list of dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for such an incredible review! We're honored to hear that Novak Motors ranks at the top of your list after so many car-buying experiences. Joel and the team pride themselves on transparency and a no-pressure approach, so it's wonderful to know that came through for you. We truly appreciate your support and look forward to serving you again in the future!

Great guys there, very attentive to the customer.

Great guys there, very attentive to the customer. Truly didn’t hide any fees or anything like that. Would definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad to hear that you had a great experience and found our staff helpful and our inventory in excellent condition. We strive to make car shopping easy, transparent and enjoyable, and we truly appreciate your support. We look forward to helping you again in the future!

Made buying easy.

Made buying easy. Didn't try to push me into anything something I wasn't looking for.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're thrilled to hear that your car-buying experience was smooth and transparent. Scott truly enjoys helping customers, and we’ll be sure to share your kind words with him. Enjoy your new vehicle, and let us know if we can assist you in the future!

Dealer response

Thank you for your GLOWING review! We're thrilled Joel and our team provided you with a five-star experience! We truly appreciate your kind words, and hope we can contimue to earn your business again in the future! Thank you for choosing the Novak experinece for your vehicle purchase!

James was great.

James was great. We had a great experience at the dealership, test driving and purchasing my vehicle. Rick, general manager, was also great. They are very nice and easy to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled James and our GM, Rick, provided you with a five-star experience! We truly appreciate your kind words and review, and hope we can earn your business again in the future! Thank you for choosing the Novak experinece for your vehicle purchase! Enjoy your "Snazzy" Wrangler!

I highly recommend Novak Motors and Salesman Joel

I highly recommend Novak Motors and Salesman Joel Lambert. Joel was very professional snd very knowledgeable at his job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled Joel provided you with a five-star experience! We truly appreciate your kind words and review, and hope we can earn your business again! Thank you for choosing the Novak experinece for your vehicle! Enjoy your great vehicle!

John could not have been nicer or more professional.

John could not have been nicer or more professional. It was a non anxiety procedure and he let the car sell itself. No pressure. I recommend Novak to everyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so glad to hear that John provided you with a five-star experience and took the time to address all your questions and concerns. We truly appreciate your recommendation and hope to see you again in the future. Thank you for choosing the Novak experinece for your vehicle! Enjoy your new vehicle!

It was a great experience.

It was a great experience. The staff were very helpful. The inventory was in excellent condition. It’s a great place to go car shopping

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad to hear that you had a great experience and found our staff helpful and our inventory in excellent condition. We strive to make car shopping easy and enjoyable, and we truly appreciate your support. We look forward to helping you again in the future! 🚗😊