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Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 8:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.5
109 lifetime reviews. Includes reviews of Chapman Acura from DealerRater.com
  • Great customer service !
    April 29, 2017

    Nothing but customer service from when I walked in until I left. WOW ! I had no appointment. After I explained I was there for recall assessment ...

    Chapman Acura

    Mr. Storts, We were very happy to meet you. Thanks for coming in and for letting us complete the recalls that were due on your MDX. Steve Guisi...


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    Nothing but customer service from when I walked in until I left. WOW ! I had no appointment. After I explained I was there for recall assessment on my used MDX they immediately pulled my car in to begin the work. The work was completed, vehicle inspection done and car washed inside and out all in less than 2 hours. Thanks !

    Does recommend this dealer
    Came in for service or repair
    Chapman Acura

    Mr. Storts, We were very happy to meet you. Thanks for coming in and for letting us complete the recalls that were due on your MDX. Steve Guisinger Service Manager


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  • Great Service
    April 28, 2017

    Had the 123 plus an oil change as recommended. Called my service advisor, Chris Crawford, and got an early appointment.. Was there by 720 and o...

    Chapman Acura

    Thank you, Fred, for the kind words. Chris has been a very valuable member of our team and we are going to miss him a lot also. We trust that we ...


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    Had the 123 plus an oil change as recommended. Called my service advisor, Chris Crawford, and got an early appointment.. Was there by 720 and out by 830, car washed, computer adjusted and everything done well. Was greeted by Mike who sold me the car. Other personnel were always asking if I needed anything. You feel really welcome. NOW THE BAD NEWS: Chris is leaving and he will be missed. He answered all my questions in the past about the various features of my Acura RDX. He treated me as a friend, advised about adding recommendations from my friends that were nice but not needed. We built a rapport and I trusted him. He is going to be hard to replace. Even though he is going to Phoenix to work at Chapman, it will be their gain and our loss. Have a great life Chris because you were a great help as my service advisor.

    Does recommend this dealer
    Came in for service or repair
    Chapman Acura

    Thank you, Fred, for the kind words. Chris has been a very valuable member of our team and we are going to miss him a lot also. We trust that we will be able to maintain the high level of service that you have become accustomed to with Chris. Steve Guisinger Service Manager


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  • Exceptional Service Dept
    January 12, 2017

    5-star experience with Service Advisor, Rueben. I was promptly greeted in the service drive. He had me in and out under the estimated wait time,...


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    5-star experience with Service Advisor, Rueben. I was promptly greeted in the service drive. He had me in and out under the estimated wait time, and the car washed after service. Before leaving, he provided a thorough review of the multipoint courtesy inspection report.

    Does recommend this dealer
    Came in for service or repair

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About Our Dealership

Dealer on Cars.com since September 2016