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Pauli Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)
Visit Pauli Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pauli Ford from DealerRater.

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Love Pauli Ford!

This is my second time purchasing from Pauli Ford and both times its been a great experience. I love my new 2012 Ford Explorer. Its comfortable, roomy and exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sara, Thank you for your continued business and this review. We thrilled to hear you enjoyed your experience here at Pauli Ford! Thank you again and congratulations on your new Explorer.

Couldn’t be happier

We went to Pauli Ford because we needed a new commuter that got good gas mileage and also had enough room for our growing family. We worked with Paul Phillips who was great. I’ve bought a lot of cars over the years and he’s one of the few that I didn’t feel was trying to either hustle me through the process or push me into something. He listened to our needs and worked with us to get us into a new Fusion which we’re thrilled with! Brian Corbin who closed our deal was also great to work with and explained all our options on that end to make sure we got exactly what we needed. We also dealt with Tricia who helped us get our old lease closed out and even met Brian Pauli himself who took time to talk with us and make sure we were satisfied. Overall a great experience. We’ll be going back in a few months to trade my wife’s car in as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, Brad. Paul is an awesome employee and we're thankful for everything he brings to our team. We look forward to working with you again in a few months finding your wife the perfect car also!

Always Good

Great experience from "window shopping" to driving it home. All the staff is friendly and helpful. We don't even consider any other dealership. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are always looking to provide the Experience You Deserve! Thank you for your business and review!

Pauli Ford cares about their customers!

Our experience with Will at Pauli Ford was very pleasant. He made sure we were well taken care of and worked with us on pricing and making sure the vehicle met our specifications. He was also very kind and understanding when we were an hour late to our appointment due to a small accident on the way. He also took the time to show us how all the options and settings worked. Thanks Pauli Ford and Will.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear about your positive experience at Pauli Ford. Thank you giving us the opportunity to earn your business and we hope you enjoy your new vehicle!

Ford Buy Back and Service

We recently had a 2016 Ford Edge that ended up qualifying for the Ford Buy Back Program. It was a long process. The owner and sales staff were kind and patient with us during this stressful time. We bought a new 2018 Ford Edge at the end of the Buy Back process. We would not hesitate to recommend Pauli Ford Sales and Service to anyone. This dealership stands behind their service work. We always find them honest and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks you! We appreciate your review and your loyalty over the years, but also for your recommendation.

New Ford Explorer acquired by lease.

Worked with Kevin McCrackin to order the vehicle and process the lease. Kevin is always a pleasure to work with. Very professional and friendly. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your F-150! Thank you for the great review of Kevin!

Great experienve

This is my third Escape from Pauli Ford. I highly recommend this dealership and it's staff. Our salesperson, Cher Vue has taken me through all three leases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! So happy to see you are a satisfied returning customer!

Very good trade in and lease new.

Very kind, patient staff. Found the car we wanted quickly. Very good explaining things to my elderly mother (not so much the boy handling the financing paperwork).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

So happy to see your review! Glad you're mom is happy. It was great to work with her.

Complete sevice sale!

The dealership did all they could to complete the deal. I appreciate their efforts and kindness. Just the vehicle I wanted! The finance and loan were taken care of quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review and sharing your experience.

Pauli Ford Rocks

Amazing people, fast, efficient and a one of kind experience! Brian Pauli went above and beyond to find me the perfect vehicle for the perfect price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being an amazing customer. We appreciate your continued business at Pauli Ford.