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Via Auto Sales

(81 reviews)
Visit Via Auto Sales
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
(585) 368-5959 (585) 368-5959

Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Via Auto Sales from DealerRater.

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2010 Chevy Malibu

I have bought several cars here at Via Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2006 Equinox

The finance manager was really nice and Joe was nice as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Amari! We appreciate the business!

Pleasant

Excellent, pleasant, exceeded expectations at Via Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sales people always willing to help

Very friendly answered all my questions worked out a great payment plan for my son on his first car. I have bought 4 cars from Joe B and Frank over the last 4 years, my daughters, sons and her boyfriend as well as my own.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Kirk! We have known each other for a long time, we appreciate the continued business.

No place better!

They treat me like family. They listen to me and help me get what I want. Servicing all of our vehicles is always a positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Rick! We apppreciate your continued business in our Service Department & Sales.

HIGHLY Recommended!!

Frank and the team at Via are outstanding! Looking for a car for my daughter moving to LA, I am 100% confident that Frank out us in the right car, at the right price, with the financing that worked for us. I told Frank all I was concerned about was my daughter having safe and reliable transportation. He took in from there and not only found us a vehicle that met my requirements, but delighted my daughter as well! Thanks Via Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service,many choices

I was shopping for a used car for my daughter and decided to visit Via Auto. Best thing I did. They had many cars and options in my price range. They did not try to up sell me. Frank was able to obtain great financing and get me a great value on the car. I will recommend these guys to all my friends and will definitely go back when in need of another vehicle. Great people and great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality service experience in Rochester

If you come to Via Auto Sales you get what you pay for........ "Quality" Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SALES PEOPLE ALWAYS WILLING TO HELP

VERY FRIENDLY! answered ALL MY QUESTIONS AND WORKED OUT A GREAT PAYMENT PLAN FOR MY SON ON HIS FIRST CAR. I HAVE PURCHASED 4 VEHICLES FROM VIA OVER THE LAST 4 YEARS AND WILL CONTINUE DOING SO IN THE FUTURE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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OUTSTANDING!

Outstanding all the way around. Very happy with the entire experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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