Reviews
Horrendous place.
Horrendous place. Some of the classic used car bait and switch techniques. They advertise a car that looks great. Won’t tell you anything on the phone and make you come in. In my case 1.5 hour drive to get there. Then when you arrive to test drive the car it mysteriously stops working. They say they are sorry and blame someone else at the dealership. I am sure the ploy is to get you to look at the more expensive model they have. Completely untrustworthy. Run as far as you can. Any. Are they advertise that looks like it might be a good deal, it is 100% too good to be true.
Horrendous place.
Horrendous place. Some of the classic used car bait and switch techniques. They advertise a car that looks great. Won’t tell you anything on the phone and make you come in. In my case 1.5 hour drive to get there. Then when you arrive to test drive the car it mysteriously stops working. They say they are sorry and blame someone else at the dealership. I am sure the ploy is to get you to look at the more expensive model they have. Completely untrustworthy. Run as far as you can. Any. Are they advertise that looks like it might be a good deal, it is 100% too good to be true.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thanks so much Matt for your help with the purchase of my
Thanks so much Matt for your help with the purchase of my Mini Countryman. I really love my new ride! Your friendly and caring approach made the process very easy for me. I'll definitely recommend you to my family and friends. Thank you again Matt for your amazing customer service!
Thanks so much Matt for your help with the purchase of my
Thanks so much Matt for your help with the purchase of my Mini Countryman. I really love my new ride! Your friendly and caring approach made the process very easy for me. I'll definitely recommend you to my family and friends. Thank you again Matt for your amazing customer service!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stay away from Nash Auto.
Stay away from Nash Auto... they will scam you. I was told that everything was great with the vehicle. I was told that the check engine light might come on because of the muffler. I was told by the manager to call him ( JR )if that happened and the would replace it. Well, after driving 2 hours the check engine light came on and I called JR to talk to him, he would not take my call or even call me back. Thanks xxx hole. I took it to the shop and I was told that it was miss firing and the oxygen sensors needed to be replaced well.After about twenty five hundred dollars of work, I finally got out to run. I would not recommend buying anything from this dealership
Stay away from Nash Auto.
Stay away from Nash Auto... they will scam you. I was told that everything was great with the vehicle. I was told that the check engine light might come on because of the muffler. I was told by the manager to call him ( JR )if that happened and the would replace it. Well, after driving 2 hours the check engine light came on and I called JR to talk to him, he would not take my call or even call me back. Thanks xxx hole. I took it to the shop and I was told that it was miss firing and the oxygen sensors needed to be replaced well.After about twenty five hundred dollars of work, I finally got out to run. I would not recommend buying anything from this dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great team of Sales individuals!
Great team of Sales individuals! They were prompt and very informative. I would recommend checking this dealer out if you are thinking of buying a vehicle. Check with Matt!
Great team of Sales individuals!
Great team of Sales individuals! They were prompt and very informative. I would recommend checking this dealer out if you are thinking of buying a vehicle. Check with Matt!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Marcy Hernandez handled my daughter and I like a pro.
Marcy Hernandez handled my daughter and I like a pro. No sleazy sales b.s. Treated us with respect and was very pleasant (even laughed at my humor ;~) The vehicle was high quality and priced well. I’ve bought many cars at dealerships and this was one of the best transaction I’ve had.
Marcy Hernandez handled my daughter and I like a pro.
Marcy Hernandez handled my daughter and I like a pro. No sleazy sales b.s. Treated us with respect and was very pleasant (even laughed at my humor ;~) The vehicle was high quality and priced well. I’ve bought many cars at dealerships and this was one of the best transaction I’ve had.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just bought a 2015 Mercedes S550 from NASH - GREAT
Just bought a 2015 Mercedes S550 from NASH - GREAT EXPERIENCE. The car is GREAT. price was GREAT, dealership was GREAT. MATT, salesperson was GREAT, J R. the dealer was GREAT. Stop by and check out their inventory, guess what - it's GREAT!
Just bought a 2015 Mercedes S550 from NASH - GREAT
Just bought a 2015 Mercedes S550 from NASH - GREAT EXPERIENCE. The car is GREAT. price was GREAT, dealership was GREAT. MATT, salesperson was GREAT, J R. the dealer was GREAT. Stop by and check out their inventory, guess what - it's GREAT!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Nash Auto!
Thank you, Nash Auto! And a special shout out to Frank, who was with me every step of the way. I called inquiring about a car that was posted online and by the end of the day I drove at home. It was a seamless process. The cars in the lot are quality vehicles. Here’s what I experienced: 1. Time: I called, and they had the car ready for me to test drive as soon as I arrived. 2. Friendliness: Matt and Frank were absolutely a pleasure to work with. I felt their genuine support through the process. 3. Fun!: sometimes we dread the whole car buying process but honestly I had fun. The truck was lifted and I knew my dogs wouldn’t be able to jump in the trunk, but Frank reassured me that he would help me buy a doggy ladder which I am so happy about. 4. Customer Service: When I came back to pick up my second set of keys, they had the car washed and with gas. 5. Vehicle: Came nicely modified in partner and warranty under Toyota. I’ve gotten so many compliments on the vehicle.
Thank you, Nash Auto!
Thank you, Nash Auto! And a special shout out to Frank, who was with me every step of the way. I called inquiring about a car that was posted online and by the end of the day I drove at home. It was a seamless process. The cars in the lot are quality vehicles. Here’s what I experienced: 1. Time: I called, and they had the car ready for me to test drive as soon as I arrived. 2. Friendliness: Matt and Frank were absolutely a pleasure to work with. I felt their genuine support through the process. 3. Fun!: sometimes we dread the whole car buying process but honestly I had fun. The truck was lifted and I knew my dogs wouldn’t be able to jump in the trunk, but Frank reassured me that he would help me buy a doggy ladder which I am so happy about. 4. Customer Service: When I came back to pick up my second set of keys, they had the car washed and with gas. 5. Vehicle: Came nicely modified in partner and warranty under Toyota. I’ve gotten so many compliments on the vehicle.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You must visit Nashauto to understand how beautiful this
You must visit Nashauto to understand how beautiful this dealership is Customer Service 10 out of 10 and all their cars look like brand new. just came out of the showroom. Prices are better than most dealers that I visited. You’ll not be disappointed. I found my car there. The price was better than most places, Car was definitely way cleaner than everywhere else I visited I seen some negative reviews on some positive one. I just kept Call until I went there and I saw R. out front about everything and unsecured great Finance great for me. I was really impressed with this place. If you’re looking for quality vehicles, this place definitely should be on your list. Ask for JR. He is the man.
You must visit Nashauto to understand how beautiful this
You must visit Nashauto to understand how beautiful this dealership is Customer Service 10 out of 10 and all their cars look like brand new. just came out of the showroom. Prices are better than most dealers that I visited. You’ll not be disappointed. I found my car there. The price was better than most places, Car was definitely way cleaner than everywhere else I visited I seen some negative reviews on some positive one. I just kept Call until I went there and I saw R. out front about everything and unsecured great Finance great for me. I was really impressed with this place. If you’re looking for quality vehicles, this place definitely should be on your list. Ask for JR. He is the man.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE: We purchased a vehicle through Nash Auto in
BUYER BEWARE: We purchased a vehicle through Nash Auto in Costa Mesa. The Carfax appeared clean and they told us it was checked over. They also said there was a "protective film" and "anti theft tracking device" added to all of their vehicles so we weren't able to decline those charges, only get the cost down. Once we took it home and had it inspected twice, we found out it needs over $6k in major repairs. We also confirmed they lied about adding the "protective film" and "car tracking device" which neither are on the vehicle, confirmed by 2 mechanics (one at a certified VW dealership.) There is also a non VW panel inside the vehicle and we aren't sure if this was purchased at an auction due to this. When we called to ask, we were assured they do not buy auction or salvage vehicles, yet when my husband called a couple days later, he was told the GM was at an auction. Nash Auto said to bring it back to them to have their mechanic "fix it". That was a week ago, they won't answer our calls, or give us the mechanic's info. They are holding our vehicle hostage and running out the clock on the California mandatory 30 day warranty. Not only did they lie in the contract about adding features not even on the car, they won't give us a straight answer, give us any info on any mechanic, keep lying and saying their GM is out of the office, and still have our car without giving us any loaner.
BUYER BEWARE: We purchased a vehicle through Nash Auto in
BUYER BEWARE: We purchased a vehicle through Nash Auto in Costa Mesa. The Carfax appeared clean and they told us it was checked over. They also said there was a "protective film" and "anti theft tracking device" added to all of their vehicles so we weren't able to decline those charges, only get the cost down. Once we took it home and had it inspected twice, we found out it needs over $6k in major repairs. We also confirmed they lied about adding the "protective film" and "car tracking device" which neither are on the vehicle, confirmed by 2 mechanics (one at a certified VW dealership.) There is also a non VW panel inside the vehicle and we aren't sure if this was purchased at an auction due to this. When we called to ask, we were assured they do not buy auction or salvage vehicles, yet when my husband called a couple days later, he was told the GM was at an auction. Nash Auto said to bring it back to them to have their mechanic "fix it". That was a week ago, they won't answer our calls, or give us the mechanic's info. They are holding our vehicle hostage and running out the clock on the California mandatory 30 day warranty. Not only did they lie in the contract about adding features not even on the car, they won't give us a straight answer, give us any info on any mechanic, keep lying and saying their GM is out of the office, and still have our car without giving us any loaner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had an excellent experience at Nash Auto!
I had an excellent experience at Nash Auto! The staff was incredibly professional, knowledgeable, and helpful throughout the entire process. They made everything easy and stress-free, ensuring I got exactly what I was looking for at a great price. I highly recommend Nash Auto to anyone in the market for a vehicle — top-notch service all around!
I had an excellent experience at Nash Auto!
I had an excellent experience at Nash Auto! The staff was incredibly professional, knowledgeable, and helpful throughout the entire process. They made everything easy and stress-free, ensuring I got exactly what I was looking for at a great price. I highly recommend Nash Auto to anyone in the market for a vehicle — top-notch service all around!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
