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Oakley Auto World

(2,474 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(417) 216-4122 (417) 216-4122

Reviews

(2,474 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oakley Auto World from DealerRater.

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Jamie and Jeff and Chris work together as a team to make

Jamie and Jeff and Chris work together as a team to make something happen that look like would never happen! A professional atmosphere with amazing people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was very impressed.

I was very impressed. Very clean and looked as good as a new car dealership. Everyone was very helpful, particularly Jamie Gosa. He was very responsive before, during and after the sale. He really looked out for our interests. I was also surprised when Chris Horton informed us that the 6 month/6,000 mile warranty Oakley gives on all of their sales was good here in Little Rock where we live.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent sales and service department.

Excellent sales and service department. I do recommend this dealership to my family and friends. Jack’s handshake is as good as gold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jamie was great to deal with!

Jamie was great to deal with! A plus class of people looking forward to future business at Oakley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast friendly service.

Fast friendly service. They gave me some useful recommendations for needed maintenance items and a bad battery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ask for just a tire balance and the service department

Ask for just a tire balance and the service department rotated them and charged me $105.00. Had a 9:00 am appointment you kept my truck until 4:30 and I had to call twice to see if you had it done. Eric never did reach out to me. His customer service skills are low.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hey Nathan, looks like you have used our service department before, I would assume with good service. I spoke with Eric our service manager. He led me to believe that he spoke with you before dropping off your vehicle we could do the balance and rotate your tires, but did tell you that it would be done closer to 5 due to the size of the tire and wheel package you have on your truck, which is why it was $99.95+tax not the normal rate of $79.99+tax. Please reconsider your review. Thank you!

Very easy to work with.

Very easy to work with. Pushed the warranty company to cover as much of the fix as possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They did everything I asked and worked with me and sold

They did everything I asked and worked with me and sold me a T Rock interior for my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Éric has been awesome at taking care of me and my

Éric has been awesome at taking care of me and my vehicle. He takes my needs seriously and I appreciate him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Clean, good coffee Steph is friendly.

Clean, good coffee Steph is friendly. There is consistency with the employees in the maintenance department. Glad Eric is there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.