Reviews
CRV own takes good care of me & my car.
Crown Motors has a friendly staff, reasonable prices, good service, comfortable waiting lounge, with good coffee. Give Crown Motors a try for your new car and it service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
$4000 of unneeded suggested work
Repeat problem with $1400 repair done less than two years, 20K miles prior. Couldn't duplicate problem but saw code on OBD. Suggested $4000 of other work. Replace axle because of boot cover. Replace tires with 4-5/32 tread. Replace water pump that's not leaking. Many more items. Careful folks!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We would love the opportunity to address your concerns and find a resolution. Our most valuable asset is the trust of our customers. Please reach out to Justine Poe at jpoe@crownmotors.com or 616-394-5502 Thank you
Completely satisfied!
Doing business with Crown Motors is like doing business with a good friend. Fair, honest, delivering what they promise, shaking my hand and saying a sincere "Thank You" means a lot to me. Our client representative showed us all the features of the car and taught us how to use them. We left the dealership with a clear understanding of the cars features, warranty and service provided. This is my new home for new cars in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Noel, your satisfaction is important to us, so we want to sincerely thank you for choosing Crown Motors! We look forward to your next visit! Take care!
Crown Motors Wholesale is great
Crystl and her husband are amazing. Great buying experience , willing to work to get to the right number. Fair price for trade in and excellent price for car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Crown Motor have always treated me like family
Crow Motor has always treated me like family - both the sales and the service departments. I feel that when I leave the service department I can be confident that my car has been serviced expertly and I can travel in confidence.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer
Excellent , I was provided with great respect and timely results
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Robert; we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
2018 XT5
Great experience. Love my new Cadillac. Everyone at the dealership was helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Mary! We're glad to hear you found our staff was so knowledgeable and helpful!
Always professional
The service people at Crown Motor are always professional, as well as personable. When they came to me with news of a somewhat pricey repair he sat down next to me with a sad face, almost as if he were a doctor about to deliver a bad health report! I actually laughed and told him it was okay. such sincerity!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Service
Always a pleasant experience getting service done at Crown Motors............ Nothing much more that I can say except fantastic service. Thank you to Crown Motors Team.................
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service at Crown
Highly recommend servicing your vehicle at Crown. They beat the others in price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ryan Ghiardi, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!