Reviews
I always get great service whenever I take my Genesis in for servicing. Jeffery Huang always goes the extra mile to ensure I am aware of any preventative maintenance is available and any extra issues they come across while servicing my 2021 Genesis GV80.
I always get great service whenever I take my Genesis in for servicing. Jeffery Huang always goes the extra mile to ensure I am aware of any preventative maintenance is available and any extra issues they come across while servicing my 2021 Genesis GV80.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jeffrey is fantastic. He gets back to me with any of my concerns and immediately works on getting my car serviced. I really appreciated the video link that showed the mechanic servicing and telling me what they found on my car. Impressed with this feature.
Jeffrey is fantastic. He gets back to me with any of my concerns and immediately works on getting my car serviced. I really appreciated the video link that showed the mechanic servicing and telling me what they found on my car. Impressed with this feature.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Darlene, we're happy you found our staff to be so supportive during your experience here at Tony Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.
I always receive excellent customer service when I have my car serviced. The employees are friendly and courteous. Thank you Tony Hyundai.
I always receive excellent customer service when I have my car serviced. The employees are friendly and courteous. Thank you Tony Hyundai.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was great working with Ken Smiley who is always friendly and patient. All the staff that we ran into while walking around the show room acknowledged us and asking if we needed help.
It was great working with Ken Smiley who is always friendly and patient. All the staff that we ran into while walking around the show room acknowledged us and asking if we needed help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Fantastic people at Tony Hyundai! We worked with Ken Smiley, who was patient, informative, friendly, and relaxed. We felt completely comfortable with him and not pressured at all. The rest of the staff were equally great and would definitely recommend them!!!
Fantastic people at Tony Hyundai! We worked with Ken Smiley, who was patient, informative, friendly, and relaxed. We felt completely comfortable with him and not pressured at all. The rest of the staff were equally great and would definitely recommend them!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Our Salesman Mo was very courteous and friendly. He wasn’t pushy and answered our questions patiently. His supervisor John was also very friendly. We’re very satisfied with our purchase at Tony Hyundai Honolulu Hawaii and their entire team.
Our Salesman Mo was very courteous and friendly. He wasn’t pushy and answered our questions patiently. His supervisor John was also very friendly. We’re very satisfied with our purchase at Tony Hyundai Honolulu Hawaii and their entire team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! John Kato- Sales Manager [email protected] 808-679-3406
Welcoming and willing to help with the situation that is in hand. The waiting room is very clean and comfortable
Welcoming and willing to help with the situation that is in hand. The waiting room is very clean and comfortable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Our experience at Tony Hyundai was great! Our sales representative (Dennis Ferreira) was extremely helpful and patient during the entire process. He even provided us with an opportunity to reduce our down payment utilizing a special program Hyundai had using our Costco Executive Membership. Once our sale was completed, he took additional time (twice) to demonstrate the many new and unique features of our vehicle which was very much appreciated. Their support staff was also on top of things as well offering various products to outfit the vehicle and scheduling of interior fabric and exterior paint protection for our new vehicle. Negotiable items did some take time, but anything you want to be good takes extra time to make everything good. I was also impressed that both GM and Sales Manager made the effort to introduce themselves and let us know they wanted to help in anyway possible and if we weren’t happy to let them know. Great teamwork all the way around!
Our experience at Tony Hyundai was great! Our sales representative (Dennis Ferreira) was extremely helpful and patient during the entire process. He even provided us with an opportunity to reduce our down payment utilizing a special program Hyundai had using our Costco Executive Membership. Once our sale was completed, he took additional time (twice) to demonstrate the many new and unique features of our vehicle which was very much appreciated. Their support staff was also on top of things as well offering various products to outfit the vehicle and scheduling of interior fabric and exterior paint protection for our new vehicle. Negotiable items did some take time, but anything you want to be good takes extra time to make everything good. I was also impressed that both GM and Sales Manager made the effort to introduce themselves and let us know they wanted to help in anyway possible and if we weren’t happy to let them know. Great teamwork all the way around!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jeff handled my first service and it was done in about an hour and he coordinated a detail service for me this week! Great customer service !
Jeff handled my first service and it was done in about an hour and he coordinated a detail service for me this week! Great customer service !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Service was great. Customer service was great with the person at the front desk is real good. I really appreciate the work. One thing I didn’t like was the text to try to sell me a car I didn’t appreciate that, but I know we’re trying to make business but thank you
Service was great. Customer service was great with the person at the front desk is real good. I really appreciate the work. One thing I didn’t like was the text to try to sell me a car I didn’t appreciate that, but I know we’re trying to make business but thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your honest feedback and for bringing this to our attention. We hope to hear from you soon. Respectfully, Devin Caringer – Service Manager [email protected] 808-679-3425