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(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richard Kay GM Superstore from DealerRater.

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Talk to Natalye!

5 stars We stopped to see a used car and spoke with Natalye. Although we ended up not purchasing there, She was AMAZING! She listened to our needs, and went out of her way to help us achieve our goals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Terry, your satisfaction is important to us, so we want to sincerely thank you for choosing Richard Kay Chevrolet and we hope to see you again soon!

Nat is so wonderful,very professional hard working

Nat is so wonderful,very professional hard working wonderful sales lady. I definitely will be returning if I'm ever in need of another car and I'll specifically ask for nat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very well pleased with your service department.

Very well pleased with your service department. Truck was repaired in short order. Thank k

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service on my GMC Yukon

Cornelius was so very helpful with my service experience!!! Thank you! I will be back! Thank you Cornelius Bonner for all of the great help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ria, thank you for your kind review; we are happy to pass along your comments to the team here at Richard Kay Chevrolet! Thank you again for choosing Richard Kay Chevrolet and we hope to see you again.

My car repair

It was ok. The service department was very helpful but I wish they would have let me know. More about the service warranty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Vicki, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great service dept.

Great service dept. Had a recall and oil change appointment scheduled. Work was done in a fast efficient way. I will definitely recommend them to all my friends. Cat in the service dept is #1. Excellent job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Best all around

Great service, very courteous.

Great service, very courteous. Finished work on time. Gave me a ride home too. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service Department

After 3 attempts to repair a check engine light failed they left me hanging. Basically blame me. Now I still have a light on that is under warranty. Not the first problem I've had with this department.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First time buying online

Bought a used truck about two months ago completely offline. Was a bit worried about that. My sales person Nataly and sales manager mr. Burks was so helpful. Had some unseen problems once I got the truck. All problems was taken care of very promptly. They had my back. Very satisfied with the staff and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Has not got back with me on the deal yet.

Has not got back with me on the deal yet.I thought they would have by now. Must be to busy. Maybe l will go somewhere else

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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