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Betten Honda

(314 reviews)
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (231) 246-1874 (231) 246-1874
Used (231) 651-2468 (231) 651-2468
Service (855) 603-9160 (855) 603-9160

Reviews

(314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Betten Honda from DealerRater.

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Chip Chipman was extra helpful in getting me in a new...

Chip Chipman was extra helpful in getting me in a new Honda Civic Lease and explained the features of the new model.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the time I met Jeff Baker was treated with respect &...

From the time I met Jeff Baker was treated with respect & I get like I was Jeff’s only priority. Thanks Jeff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tom Schwab it’s the best. Great group of people at...

Tom Schwab it’s the best. Great group of people at Betten Baker Honda in Muskegon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Could not ask for a better experience. Joe Holstine was...

Could not ask for a better experience. Joe Holstine was up front and transparent. If your searching for a fantastic deal and honest sales, visit Joe. You won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hiring Zabrina was A great move Betten Baker!!!

Zabrina Congrats on the new move! Betten Baker is absolutely lucky to have you and the Muskegon area will be served by the BEST… congrats and best of luck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Gage Hyrns is the most attentive, knowledgeable and...

Gage Hyrns is the most attentive, knowledgeable and personable sales person I’ve ever met!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is good however the price seems to be getting out...

Service is good however the price seems to be getting out of line and unaffordable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I hope this is temporary due to supply however I question it.

This is my second car purchase with this dealer. Both...

This is my second car purchase with this dealer. Both the Manager, Joe and Salesperson, Jon, are quality, honest individuals who operate with integrity you can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thank you Tom Schwab! Your help in finding a car for my...

Thank you Tom Schwab! Your help in finding a car for my wife and I was an awesome experience, we loved your input and knowledge of the 'ins and outs'. You are truly one of the most honest salesmen. Let's hope the Lions do better, it was fun talking about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I can always count on Julie Kitchen, my service advisor,...

I can always count on Julie Kitchen, my service advisor, for good advice and explanations of what needs to be done. Thanks to her, my car is well maintained. I intend to keep the car for a few more years, so that is very important to me. Thank you, Julie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.