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Morrie's Luxury Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (162 reviews)
2018 state dealer award
View 4 awards
2018 state dealer award 2013 national dealer award 2013 state dealer award
2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Morrie's Luxury Auto from DealerRater.

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These guys are top notch. Ben Burton is the best sales advisor. Ask for him!!

These guys are top notch. Ben Burton is the best sales advisor. Ask for him!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst car buying experience ever! Would not recommend. The car was delivered with work not done, never received the parts they promised. No one answers your calls or returns voicemails. Never received paperwork from the sale. They sent my personal information to another individual.

Worst car buying experience ever! Would not recommend. The car was delivered with work not done, never received the parts they promised. No one answers your calls or returns voicemails. Never received paperwork from the sale. They sent my personal information to another individual.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes of St Paul honored the highest of two coupons mailed to me. Thank you Mike for the great service to really satisfy a customer!

Mercedes of St Paul honored the highest of two coupons mailed to me. Thank you Mike for the great service to really satisfy a customer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Srey answered my online lead, and was absolutely wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a coffee shop and was very friendly and easy to talk to. She is very knowledgeable in her product, always goes above, and beyond, has been multiple follow-up calls, and even gave the extra touch of a handwritten thank you note which you really don't say anymore. I would highly recommend working with her if you're in the market in this area!

Srey answered my online lead, and was absolutely wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a coffee shop and was very friendly and easy to talk to. She is very knowledgeable in her product, always goes above, and beyond, has been multiple follow-up calls, and even gave the extra touch of a handwritten thank you note which you really don't say anymore. I would highly recommend working with her if you're in the market in this area!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Srey answered my online lead, and was absolutely wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a coffee shop and was very friendly and easy to talk to. She is very knowledgeable in her product, always goes above, and beyond, has been multiple follow-up calls, and even gave the extra touch of a handwritten thank you note which you really don't say anymore. I would highly recommend working with her if you're in the market in this area!

Srey answered my online lead, and was absolutely wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a coffee shop and was very friendly and easy to talk to. She is very knowledgeable in her product, always goes above, and beyond, has been multiple follow-up calls, and even gave the extra touch of a handwritten thank you note which you really don't say anymore. I would highly recommend working with her if you're in the market in this area!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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i have purchased used car from this dealer!!that is worst experience ever (poor customer service and no skills sales person bad quality of work! no more business

i have purchased used car from this dealer!!that is worst experience ever (poor customer service and no skills sales person bad quality of work! no more business

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It was a bad first appointment, but they said they'd make it right and they did. Happy now thank God I'm retired.

It was a bad first appointment, but they said they'd make it right and they did. Happy now thank God I'm retired.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Horrible customer service. Horrible establishment. They do not tell you the truth about the vehicles you are purchasing and leave you to deal with all issues yourself. Anyone that is thinking about purchasing a vehicle from here, absolutely take your business elsewhere.

Horrible customer service. Horrible establishment. They do not tell you the truth about the vehicles you are purchasing and leave you to deal with all issues yourself. Anyone that is thinking about purchasing a vehicle from here, absolutely take your business elsewhere.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Sent 3 emails & left 2 voicemails within a 3 1/2 day span to inquire about a vehicle. I got one call back halfway through that period for 10 minutes and then crickets.....I was paying cash for one of their Maserati's and just had one simple question about warranty specifics and they would've had any easy sale. Either they don't want to sell cars or their customer service needs a lot of work. I will go else where.

Sent 3 emails & left 2 voicemails within a 3 1/2 day span to inquire about a vehicle. I got one call back halfway through that period for 10 minutes and then crickets.....I was paying cash for one of their Maserati's and just had one simple question about warranty specifics and they would've had any easy sale. Either they don't want to sell cars or their customer service needs a lot of work. I will go else where.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Had the best experience and have Ben to thank. He was welcoming, responsive and incredibly knowledgeable. I highly recommend Morrie’s Luxury. Make sure to ask for Ben when you go!

Had the best experience and have Ben to thank. He was welcoming, responsive and incredibly knowledgeable. I highly recommend Morrie’s Luxury. Make sure to ask for Ben when you go!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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