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Fremont Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (935 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thanq fremont ford

Very good,Harris helped me ,thanq so much ,Abbas in finance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place, Great Team

As always, the team at Fremont Ford is great! Checking in was speedy, the car was done on time as promised and pickup was smooth. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

Excellent customer support Good receiving and managing by working team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service!

Service review

The cost is so high, especially for labor. So it cost more for the work to be done in my car than the parts that needed to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent

It?s very helpful and they are good worker.they are very good to provide what you are exactly looking for. They have pick and drop service if your car is needed for long period of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Humera, we are happy we could could make your experience a positive one! Thanks again for your business! Take care!

Customer

I think your Customer service is superb. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Augustin, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Outstanding Service

Service this time was excellent! My car was taken care of when I scheduled my appointment. The only flaw was that I told them I would be waiting on my car since it was just a maintenance checkup and should be done within 2 hours. While I was waiting for my car, instead of them telling me it was done, I overheard them leaving a voicemail message at my home. If I had not heard my phone number I have no idea how long I would have been waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I have nothing but good things to say about my experience.

Jonny and David were very pleasant. What I appreciated was sales people not hovering like vulchers like Frontier Ford did. I appreciated the time I needed to think.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Best Ford dealer in the Bay Area

Bought my beautiful Mustang here 2 days ago! Amin and Leo are the best - super friendly customer support, answered all my questions, and cut me a great deal. As someone who moved to the US very recently and just bought their first car in the U.S., I appreciated their kindness, good education and willingness to help me settle and understand how everything works here. I had been to other dealers before, and while they were friendly, I didn't feel the same level of customer support. These guys deserve a promotion!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service

grate service, wait time was less then told by 1 hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Norma, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!