Reviews
Write a reviewGreat Service
Took a week but happy to get my wife's car finally back and really happy to get a loaner vehicle without having to deal with Enterprise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought Ford Explorer
Great experience. It was smooth buying process. Nassir helped for explaining each & every details of the car. General manager washed ford explorer after shut down of wash service. First time ,I planned to lease the car . Dealership team helped me to understand the lease process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor customer service when picking up vehicle
In and out in record time. I wish dropping off the night before and picking up would have gone smoother. No envelopes for keys when dropping off and when picking up we were handed keys and told "your car is out in customer parking". After walking all over we finally set off the alarm to locate it. Customer service could definetly use some training.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 1.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pharmacy technician
Manager is very considerate and service is excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service was great
They were very helpful and informative when we had questions. And also polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chaitanya
Hie there,i'm chaitanya Fremont ford had helped me to own a new FORD FUSION ENERGI car. I'm here to thank Sam(Satnam Singh - Dealer) he helped me a lot and he is soo polite to explain the features of every vehicle and financial plan... If anyone intrested in buying a new car or lease it my prrsonal advise is to contact Sam(Satnam Singh) he is the best dealer there. Thank you Fremont Ford & Sam(Satnam Singh)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
The Service Department was prompt in executing the job and getting me to and back from work to collect the vehicle,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fremont Ford
David V. was great. But I was disappointed that I had to threaten to leave without the car after waiting for an hour for someone to help me with the financing.
- Customer service —
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Fremont Ford A++
Fair price, honest, and no haggling on agreed upon price. I was in and out with a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I have a great experience with the dealership. The employees are friendly and gave me the offer they promised without any hassle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
