Reviews
Write a reviewgreat service
very friendly people and i enjoyed their service. and their driver took and drop me off at my location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. Thank you for this feedback!
Ford Edge 2008 used car
Peter has always been very helpful and helps me understand of any issues and problems I will have with my car at the time of my appointment. I have never had any problems. I feel comfortable knowing that he will take good care of my car. This guy needs a raise for the hard work he does! Thank you, Eva Jones
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The most amaing service in the world
Everyone helpful and cheerful etc etc etc etc etc etc
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm happy to hear of your positive experience with our location, Richard. Exceptional deals and positive customer service come standard with the dealership. Feel free to stop by if you need any assistance in the future!
Excellent customer service
Great customer service Lurry the finance manager was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good service department
Over all I satisfied but I am not satisfied with the end result. My truck is off alignment and will have to go back. Would liked to have had my truck washed for me.my service handler did a good job
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Brian! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!
Great services
Reza Sawe did an amazing job at making my first time buying a car a positive experience. Recommend him highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service
Two years ago on May 3, 2014 I walked into Fremont Ford with my dad looking to get my first car, ever. The guys at Fremont Ford were more than helpful when I had walked in with my mind already set on getting a 2014 Ford Fusion. They went over everything with me and made sure that my dad and I were well aware of everything that my money was going to. They worked for hours trying to come up with as good of a deal as they could, for me, and I took it once my dad and I agreed on it. Fast forward to April 1, 2016. It did not seem like it was too long since the last time I was there, but it was. Right away Ahmad came over to me and was ready to start asking questions about my visit. That was until my dad pulled up. Ahmad had apparently already spoken with my dad a week before and my dad had already laid out some expectations for when I came in. Walking through the lot, my eyes fell on this 2016 hybrid Ford Fusion. It was the same charcoal gray color as the one I already had, but this one came with leather seats and fully loaded with everything my 2014 didn't have. I was determined to get this one. My dad and I spent hours working with Ahmad to come to an agreement on my payments. There were times when Ahmad needed to go to his manager and gm because my dad can be a stubborn man. When we had time to wait, Ahmad was a kind and caring man. He and my dad spoke a lot about their different upbringings and exchanging life stories. Ahmad was a great man even before stepping foot into Fremont Ford as an employee. He fought for us to get our car, which was awesome; but that is nothing compared to how he fought for a better life for himself and his family. Thank you, Ahmad, for your service to the USA and to my dad and I.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The staff at Fremont Ford always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!
Professional
Very professional and helpful. Would recommend to others
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. We appreciate your review of our team, and the staff here at Fremont Ford look forward to further serving you in the future!
Great service
Hi my name is Francisco I was referred To Fremont ford and to talk to OMAR OMARI sales rep by a Freind , I was in the market for a 2016 Ford Explorer, OMAR OMARI was very nice and very helpful he helped me make up my mind on which explorer to pick as they all have different options, after all his help I then meet SAYED (ABBAS) ASALATI finance manager which was a great help and got me the best APR rate and explained everything to me very well , I am very happy with there service , if you are in the market for a new Ford make sure u stop by at Fremont Ford and ask for OMAR OMARI !
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Francisco Lopez! We are happy that we were able to provide a professional, courteous, and engaging experience! It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one.
Quick service
Service was great, and quick. Although the price is slightly high, I hope everything worth the money. If you can offer a package with tire rotation, that will be excellent!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
