Reviews
Thank you Oscar Cardoza Carlos Munoz Tim Alston thank you...
Thank you Oscar Cardoza Carlos Munoz Tim Alston thank you sansone Toyota you guys are the best thank you very much I love my Prius prime
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you oscar cardoza Henry Rivera and Carlos Nunez and...
Thank you oscar cardoza Henry Rivera and Carlos Nunez and jesus vergel thank u Im going home happy with my new Camry thank u Sansóne toyota
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good service personnel
Clyde D. was my service personnel and he was extremely friendly, efficient, and competent. When things went a little less than smooth, he was quick to resolve any issues. Very satisfied with his service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for leaving us the 5-stars! We appreciate knowing that Clyde was able to make it an awesome experience for you. We look forward to working with you again.
Went to buy a new truck for me and my family. Was very...
Went to buy a new truck for me and my family. Was very happy with the experience I had with steven Gutierrez and his manager Jesus. Highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had bought my lease at sansone Toyota, I went back to...
I had bought my lease at sansone Toyota, I went back to buy out the lease. I met with Steven Gutierrez he was awesome. Will be going back to Steven next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe C
Went for an oil change. Over 2 HRS later finally got my car back after yelling at the service advisor. No manager to be found even though I complained to him earlier that was taken too long. Items that should have been done were never done. Tire pressure was never checked and maintenance due light still on in car. Had to look online to find out how to reset it. Do not ever use this dealer. They are not reputable about completing the service you are paying for.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, We see you have posted on our sites. Can you specify the make and model of your vehicle so we can further assist you?
Toyota RAV4 hybrid lease
Danny is great! It is easy to work with. There is no pressure in the whole process. I have a great experience, actually my greatest car shopping experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Maintenance and it was Bad
Purchasing my truck was a great experience however my first maintenance was so bad i will not be coming back to this location.. . .
- Customer service 3.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing the details of your dissatisfying experience. We apologize for not meeting your expectations and we would like a chance to make things right. Please contact Shaqusia Thompson, our Customer Relations Manager at sthompson@sansoneauto.com to discuss further.
Tire rotation
Quick service. Was in and out in less than an hour. I even got a car wash after the tire rotation and was still done and out fast. Staff was friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know what made a great service visit! We appreciate your business and look forward to assisting you again.
2020 Corolla
Thank you to Mr Jorge Pico for helping me getting my new Corolla and keep my payments within my budget, I will definitely come back in 3 years to work with you again, Vivian
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car