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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

(2,378 reviews)
Visit Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday Closed 7:30am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 434-6162 (866) 434-6162
Used (866) 620-6681 (866) 620-6681
Service (888) 440-5751 (888) 440-5751

Reviews

(2,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville from DealerRater.

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Friendly people to work with.

Friendly people to work with. They were helpful in every aspect of the process of the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. It's great to hear that we were able to assist you and that you had such a positive experience. Ryan Arkens General Sales Manager 608-757-6150

Everything was great from the very beginning.

Everything was great from the very beginning. I had just looked at a Durango at the Dodge dealership on the west side of Madison but I was not impressed by the team whatsoever. After some googling I found the beautiful car that I “just wanted to test drive.” I submitted my information on the website and it had to have been less than 15 minutes later Christopher called me. He was incredibly nice, and very proactive. He even sent me a second video to show the captain seats better so I could picture how my dog could be set up in the back. I fell in love with the car but really it was the team that changed the situation from just test driving it to signing a lease. I feel like everyone went above and beyond for me to be able to drive off with the Double D (Dodge Durango). Even though I live 0.5 miles away from Don Miller I will be driving to Janesville for my car to be serviced by your team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville are glad to have you as a customer. Ryan Arkens General Sales Manager 608-757-6150

Nothing but pure professional as I was immediately

Nothing but pure professional as I was immediately greeted at the door. I told Nathan the features that were must-haves. Two days later the vehicle and features I wanted all arrived and I was thrilled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ryan Arkens General Sales Manager 608-757-6150

The team was great and patient with me while I researched

The team was great and patient with me while I researched the best option for me for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Ryan Arkens General Sales Manager 608-757-6150

Love this place!

Love this place! Love that they are so welcoming! Honestly I did a lot of shopping around and by far best dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. It's great to hear that we were able to assist you and that you had such a positive experience. Ryan Arkens General Sales Manager 608-757-6150

Nate and Ryan were so easy to work with!

Nate and Ryan were so easy to work with! My husband and I purchased the Jeep Gladiator via the web. We did all the paperwork remotely, and they delivered our new Jeep all the way to Niagara, WI! Great team to work with and we will continue to purchase vehicles from Boucher!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ryan Arkens General Sales Manager 608-757-6150

Friendly and fast and respectful.

Friendly and fast and respectful. Answering all your questions and go into depth all the things you need to know. Willing to spend time with you without rushing. I didn't feel pushed about purchasing at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ryan Arkens General Sales Manager 608-757-6150

They were all polite and cultists they worked very hard

They were all polite and cultists they worked very hard to get my car payment ware we needed it.they didnot look down on us for wearing tennis old clothes we will return when we need another vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Ryan Arkens General Sales Manager 608-757-6150

Charlie and Eric were amazing to work with.

Charlie and Eric were amazing to work with. The process was efficient and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Ryan Arkens General Sales Manager 608-757-6150

Jackson took us out in three different VW's explained the

Jackson took us out in three different VW's explained the differences and assisted us in selecting the one best suited for my wife and I. Very satisfied with Jackson and the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ryan Arkens General Sales Manager 608-757-6150