Reviews
Walked into Karl Chevrolet in Ankeny,Iowa. I said that I would like to test drive a few cars. I had been looking for a while, testing different models. I met Jayden, he was very nice, easy to talk to and informative. Not at all pushy and seemed interested in what I was looking for. This is the first car that I have ever bought on my own, my husband was the car guy. I'm in my 70's and it was a big step for me, a bit overwhelming. Jayden made it very easy, test driving was stress free and he asked questions that helped me know more what I was looking for. I drove several and then we saw THE one. It was just that easy. So I talked to the next person. signed the papers and came back to the dealership on Monday and bought my car! Hayden was so good at what he does, he was there, a familiar face and I felt nothing but happy about the choice that I had made! Next, my past car was a 2018, so how does this one work? Carsyn helped me with that. He had a big job, I am not the best at technology. So there was a lot to learn, fortunately Some things were similar to my old car. Carsyn made getting comfortable with the new features on my new car manageable. Instead of feeling overwhelmed and frustrated we laughed and just chatted our way through the time we spent together. He had a big job, and so far I haven't had to call him with more questions! Both Jayden and Carsyn gave me their numbers and I do believe that they will help me if needed. I meant a lot to me to know that I have their support. I originally looked at Karl Chevrolet in Ankeny partially because my husband and I had bought our 2018 Treverse there and I have always had it serviced in their service department, I trust them. When shopping around for a new car I looked many places. Somehow after meeting Jayden that day that I walked in for a test drive I knew I was at the right place. Lots of words about a great experience, but the best part for me is that I actually did it and I have no regrets. I love my new car! I'm thankful for the help and kindness of two young men. My plan is to stick with Karl Chevrolet in Ankeny! It's a drive for me, well worth it.
Walked into Karl Chevrolet in Ankeny,Iowa. I said that I would like to test drive a few cars. I had been looking for a while, testing different models. I met Jayden, he was very nice, easy to talk to and informative. Not at all pushy and seemed interested in what I was looking for. This is the first car that I have ever bought on my own, my husband was the car guy. I'm in my 70's and it was a big step for me, a bit overwhelming. Jayden made it very easy, test driving was stress free and he asked questions that helped me know more what I was looking for. I drove several and then we saw THE one. It was just that easy. So I talked to the next person. signed the papers and came back to the dealership on Monday and bought my car! Hayden was so good at what he does, he was there, a familiar face and I felt nothing but happy about the choice that I had made! Next, my past car was a 2018, so how does this one work? Carsyn helped me with that. He had a big job, I am not the best at technology. So there was a lot to learn, fortunately Some things were similar to my old car. Carsyn made getting comfortable with the new features on my new car manageable. Instead of feeling overwhelmed and frustrated we laughed and just chatted our way through the time we spent together. He had a big job, and so far I haven't had to call him with more questions! Both Jayden and Carsyn gave me their numbers and I do believe that they will help me if needed. I meant a lot to me to know that I have their support. I originally looked at Karl Chevrolet in Ankeny partially because my husband and I had bought our 2018 Treverse there and I have always had it serviced in their service department, I trust them. When shopping around for a new car I looked many places. Somehow after meeting Jayden that day that I walked in for a test drive I knew I was at the right place. Lots of words about a great experience, but the best part for me is that I actually did it and I have no regrets. I love my new car! I'm thankful for the help and kindness of two young men. My plan is to stick with Karl Chevrolet in Ankeny! It's a drive for me, well worth it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay was great and repairs were done very well and on time. work area was very clean and that what I look for also.
Jay was great and repairs were done very well and on time. work area was very clean and that what I look for also.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They are quick and do what they say they will do. The most recent stop was a warranty repair. They stood behind their product. I give them and the sales team, including Joshua Davis top marks. Keep doing what you are doing!
They are quick and do what they say they will do. The most recent stop was a warranty repair. They stood behind their product. I give them and the sales team, including Joshua Davis top marks. Keep doing what you are doing!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Anthony Paul is an awesome salesperson and treated us with so much care. We love dealing with him. We bought our Trax from him now my Chevy Colorado! Probably will buy our next car with him also. Made our buying experience so easy and comfortable. Wish all salespeople were just like him!
Anthony Paul is an awesome salesperson and treated us with so much care. We love dealing with him. We bought our Trax from him now my Chevy Colorado! Probably will buy our next car with him also. Made our buying experience so easy and comfortable. Wish all salespeople were just like him!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jayden F was approachable and led us through the entire process ensuring we were well taken care of. Lovely experience! Highly reccommend!!
Jayden F was approachable and led us through the entire process ensuring we were well taken care of. Lovely experience! Highly reccommend!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everyone was friendly and helpful,Not pushy at all,willing to help us out even after we told them we were there just to check their inventory, they answered every question with a smile and straight answer we totally recommend them, Great place to get a vehicle.
Everyone was friendly and helpful,Not pushy at all,willing to help us out even after we told them we were there just to check their inventory, they answered every question with a smile and straight answer we totally recommend them, Great place to get a vehicle.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark Van Gorkum was great to work with in Ankeny. He made the whole experience of buying my first new car, fun and easy. I really enjoyed working with this team!
Mark Van Gorkum was great to work with in Ankeny. He made the whole experience of buying my first new car, fun and easy. I really enjoyed working with this team!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Emma was great to work with. She was very professional and eager to help us with our vehicle needs and wants. We felt very comfortable purchasing a vehicle from this dealership knowing that they are honest and trustworthy.
Emma was great to work with. She was very professional and eager to help us with our vehicle needs and wants. We felt very comfortable purchasing a vehicle from this dealership knowing that they are honest and trustworthy.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Levi in service as well as the rest of the dealership exceeded my expectations, from the service�write up to the shuttle drivers and cashier, thank you for providing a positive service experience.
Levi in service as well as the rest of the dealership exceeded my expectations, from the service�write up to the shuttle drivers and cashier, thank you for providing a positive service experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They were very helpful finding us the right pickup. They took the time to detail the (new) pickup before I drove it home. Travis also did a great job checking with the team that was detailing the truck and letting me know how they were coming along.
They were very helpful finding us the right pickup. They took the time to detail the (new) pickup before I drove it home. Travis also did a great job checking with the team that was detailing the truck and letting me know how they were coming along.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase