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Karl Chevrolet

(740 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–7:00pm 6:00am–6:00pm
Tuesday 8:00am–7:00pm 6:00am–6:00pm
Wednesday 8:00am–7:00pm 6:00am–6:00pm
Thursday 8:00am–7:00pm 6:00am–6:00pm
Friday 8:00am–6:00pm 6:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (515) 381-6340 (515) 381-6340
Used (515) 381-6313 (515) 381-6313
Service (515) 381-6324 (515) 381-6324

Reviews

(740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karl Chevrolet from DealerRater.

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Great service

Even though one of the technicians appeared to be new and in training, the process went pretty smooth. The technician who was training him was obviously very knowledgeable and proficient at his job. He was working topside to help train and in the pit covering multiple bays. Great job on his part keeping things moving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bob. Thank you for your review and allowing us to help you during your service needs! Please let us know how we can help out in the future with any vehicle needs you may have. Thank you, Bret Moyer-General Manager

What a joke!

Bring your truck down because there would be all these buyers and would get more money for your trade. What a story... heard that Karl's is trying to become #1 dealership of the nation? I remember when Karl dealership really wanted to help you get into the car or truck of your dreams. And they would do so much to make that happen but not anymore. Now its money, money and more money but all for them, nothing for you. I mean it was nuts and we were looking to lease a truck not buy it! Unless you are well off or got bucks I would stay away from this dealership. Because looking their trucks is just dream, you will never touch one. But then like my husband said someone has to pay for those new trucks and cars, that new building and all those sales people.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

A wonderful buying experience. Great selection

I began looking for my new Corvette a two weeks ago. After a long search looking for the right one, I was finally able to find it at Karl. Joe Smeltzer was extremely helpful through the entire purchase process answering all my questions and keeping in touch with me throughout preparing the deal. My son and I were warmly greeted and Joe and the entire team that helped with the purchase. Every step of the process went smoothly. I am very happy with my purchase and glad I chose Karl Chevrolet for my new Corvette.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dan. Thank you for the opportunity to earn your business all the way from Wisconsin!! Enjoy your new Corvette and we will pass your review on to Joe. Thank you, Bret Moyer-General Manager

prompt check in, thorough explanation

Prompt check in and thorough explanation of the service needs and the work that was done. I paid for tire rotation and ouk change that had been covered by a maintenance agreement previously. I wish I had a heads up email that time was running out and giving me opportunity to beat the deadline.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

JQholub, Thank you for your review and using Karl for your service needs! Bret Moyer-General Manager.

Karls Chevrolet ROCKS!

Had a minor misunderstanding on the color of the truck we wanted but they corrected it in a quick and professional manner. They also took the time to school us on the radio, onstar, wifi, etc., which helped tremendously. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joesmyname. Thank you for the opportunity to win your business and its our goal to make sure our customers are satisfied!! Enjoy your new vehicle. Thank you, Bret Moyer-General Manager

Congenial friendly staff and so easy to work with!

Everyone at Karl Chevrolet is so easy to work with and make buying at Karl's a pleasant experience. They don't pressure a sale but instead work to get you the best deal they can, making sure you are completely satisfied. Karl Chevrolet is the "Number One" dealer in my book!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chevy Fan. Thank you for the opportunity to win your business and we its our goal to make sure our customers are satisfied!! Enjoy your new vehicle. Thank you, Bret Moyer-General Manager

Great Dealership

Great Dealership to do business with when purchasing a New Truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James. Thank you for the opportunity to win your business and we can't wait to help you in the future!! Enjoy your new vehicle. Thank you, Bret Moyer-General Manager

Great Service!

I was treated very well and like I was a very important person! They went out of their way to get me in right away!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

RL Hansen. Thank you for your review and the opportunity to earn your business. Let us know how we can help you in the future. Thank you-Bret Moyer

Very pleased with service.

I think they go the extra step to make you a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brent. Thank you for your review and the opportunity to service your vehicle. We look forward to helping you in the future in anyway that we can. Thank you, Bret Moyer-General Manager.

Good Customer Service

We were very pleased with all the people who we met and who helped us through the purchase process. Our sales representative has continued to keep in contact, wishing to assure that we are happy with the car we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Verlan. Thank you for the opportunity to earn your business and we can't wait to help you in the future!! Enjoy your new vehicle. Thank you, Bret Moyer-General Manager.