Team Mazda

I brought my 2024 Mazda CX-5 in because it was having issues with acceleration in certain circumstances. Sam and the team did a thorough diagnosis and identified that a software upgrade would likely address the solution. They did this in a few hours and my car was ready to go. They called To make sure they had all the information needed and then called after to talk through what they did. Great communication! I also love their system that alerts you on the status of your car with texts. They are very customer focused and skilled- I recommend them!

Even after getting me a ride, they have still been there ready to help!! Thanks!

My son just bought a car from here and had a great experience. Highly recommend them. Ask for Kaden.

Dave and Melissa were wonderful people and extremely supportive and knowledgeable. Thank you so much. 😊

Our service advisor Sam Lindsey was very helpful with some issues I had come up and directing me to the right place for resolution. He was informative and patient explaining the whole process.

Our experience with Team Mazda was incredibly disappointing. We leased a Mazda CX-90 PHEV about a year ago after being reassured about several concerns we had as first-time hybrid owners. We were specifically told that using an extension cord with the charger would work for our garage setup and that maintenance would be covered under our lease, both of which heavily influenced our decision. After taking the vehicle home, we learned the charging situation was not as represented, leaving us unable to charge the vehicle at home and unable to fully use the features we were paying for. We didn't return a year later over one small issue. We came back after experiencing what felt like one problem and one broken promise after another, hoping Team Mazda would make some effort to make things right. The solution we requested was a longer compatible charging cord costing a little over $100. Instead, we were told there was nothing they could do because management didn't know what the salesperson had told us during the sale. That response was unacceptable. Customers should not be left with no recourse when they rely on information provided by dealership staff. Chris, the manager we dealt with, was dismissive and unhelpful throughout the process. This wasn't about the cost of a charging cord. It was about accountability and customer service, and unfortunately Team Mazda failed on both.

I was very pleased with the results and the survice and support that Sam Gave to me and like I told Sam if you want my business then all you have to do is treat me right which he definitely did so I will be back to give them more of my business. Sam told me that they were going to need to keep my car and I told him that I needed my car so he said that he would go and check to see if I could get a loaner and when he came back I had a loaner which I would up keeping until they got my car finished. Team Mazda I will be back!!!!!!

Friendly, understanding sales reps, finance procedure was fantastic. Made me feel like I can depend on them. Great selection of cars

We bought a new CX5 from Team Mazda in October. We had a great experience all around with Chandler and the rest of the team. We are very happy with our purchase!

The dealership is freshly renovated, the team there helped with everything, making the experience a lot better than I had thought it would have been. Traded my vehicle in and got a great deal on another used vehicle there! Thank you again for such a a great experience!