Lithia Volkswagen of Des Moines

Easy and great experience. Friendly staff that was knowledgable. I liked the no pressure environment. Overall everyone we met was very welcoming. Dealership was clean. Very satisfied with our experience and will look to buy there again.

I recently got my second leased car from Lithia VW. I have had great routine maintenance with no trouble getting in and out and Lithia offers loaners if you cannot wait! No one does that anymore. The cars themselves are great and they will make anything and everything right if you feel there is something that should be better. Unless you at least go and talk to them (I recommend Lamont Johnson) you will never know what you are missing.

I was looking for a specific Final Edition Beetle. 2 local dealerships were not successful in finding the car I wanted. I did a Google search and found my car on their website. I called and was connected with Brian Braak. I live 2 states away, so everything was done by phone , text and email. Brian made everything so easy. Financing was secured without any difficulty. This process started on a Monday. I drove to Des Moines from Indiana on Saturday and picked up my car. Everything was in order when we got there. Features of the car were explained. Paperwork signed and we were on our way back to Indiana. I just wished I lived closer to Lithia VW to use their service department!

Really helpful. Great service. Got me in a great car, this dealership did not take a long time getting everything approved and ready to go.

Lamont Johnson was the sales man who helped us. He was very helpful, and got us in the car that was our first choice. It was a good experience and I would come back here again.

Trey was very helpful and worked with us to get the price we wanted. They were all friendly and respectful. Great knowledge of the vehicles.

The staff is very friendly. Quality service was provided in a timely fashion. I will definitely be back for all of my future service needs.

I didn’t have an appointment however I had two nails in my tire and needed to have it fixed right away I am a single lady and I did not have anyone to help me fix my tire they got me into the service department immediately and I had a new tire on my car and I was on the road again within just a few minutes I highly recommend the service department

Lamont got me a great deal and he expedited the process so I could get on the road. He is friendly and knowledgeable and I'd buy from him any day. I recommend him to anyone looking for a great deal no matter what your budget is.

The team at Lithia were great to work with. Trey took time to listen to my needs and make recommendations based on what I was looking for. Their negotiation was fair and friendly and I didnt feel like they were being too shrewd and pushy. I left feeling very happy and grateful for their service. I would definitely recommend them to my friends and will use them again when I need to. Thanks so much!