Reviews
Customer service is above and beyond and I appreciate them so much. I highly recommend the
Customer service is above and beyond and I appreciate them so much. I highly recommend the
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service representative who handled my second trip to Dewey ford was very efficient
The customer service representative who handled my second trip to Dewey ford was very efficient
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience. Was welcomed immediately when I walked in. Very helpful getting my truck serviced.
Had a great experience. Was welcomed immediately when I walked in. Very helpful getting my truck serviced.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
The dealership was great from start to finish. They welcomed us with a wave as we parked for our visit. The stayed attentive and listened to our needs in narrowing down the vehicle. The leasing process was amazing and the finance lead took extremely great care of us. The entire process was amazing from start to finish and I would highly recommend this dealer to family and friends.
The dealership was great from start to finish. They welcomed us with a wave as we parked for our visit. The stayed attentive and listened to our needs in narrowing down the vehicle. The leasing process was amazing and the finance lead took extremely great care of us. The entire process was amazing from start to finish and I would highly recommend this dealer to family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership did an awesome job helping me select a replacement for my disabled truck. Fastest transaction I've ever had while buying a car.
Dealership did an awesome job helping me select a replacement for my disabled truck. Fastest transaction I've ever had while buying a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very good service. Service advisor Heather Beck was very good. She made the experience very easy and kept us informed during the service process.
Very good service. Service advisor Heather Beck was very good. She made the experience very easy and kept us informed during the service process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with Craig B. on a ‘26 Maverick with Lariat trim. He did a great job! Good incentives were available which made it easier to move forward with buying the truck.
Worked with Craig B. on a ‘26 Maverick with Lariat trim. He did a great job! Good incentives were available which made it easier to move forward with buying the truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had my oil changed on a Saturday and they were behind. They don’t offer shuttle service on the weekend, but they got me an uber to go home to wait. Then got me an uber back to the dealership. Great service! I’ll definitely do business here when I’m on the market for a new car.
I had my oil changed on a Saturday and they were behind. They don’t offer shuttle service on the weekend, but they got me an uber to go home to wait. Then got me an uber back to the dealership. Great service! I’ll definitely do business here when I’m on the market for a new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
I took my car in for a recall issue. They couldn’t fix it and wanted me to pay for them to diagnose why they couldn’t do the recall issue. I was told the whole recall fix would only take 1-3 hours. I was called at the 2 hour and 30 minute mark that they needed me to pay for a diagnostic and then pay to fix another issue before they could - even start the recall fix. Approximate time to complete this would be anywhere from an additional 2 to 4 hours.
I took my car in for a recall issue. They couldn’t fix it and wanted me to pay for them to diagnose why they couldn’t do the recall issue. I was told the whole recall fix would only take 1-3 hours. I was called at the 2 hour and 30 minute mark that they needed me to pay for a diagnostic and then pay to fix another issue before they could - even start the recall fix. Approximate time to complete this would be anywhere from an additional 2 to 4 hours.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Teri Saenz, General Manager [email protected]
The service staff does a great job. I bring my work truck and my personal truck there for all my maintenance needs.
The service staff does a great job. I bring my work truck and my personal truck there for all my maintenance needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!