Reviews
I purchased a Chevy Silverado 2500HD from Bob Brown Chevrolet on New Years Eve 2025. We had only a very short window of time to get the deal done. My salesman was Nolan Mitchell. Nolan was very responsive, communicated well and was hungry to do business. He handled the sale perfectly! I knew that there would be extra challenges and risk because this was an out of state purchase. I am in Massachusetts and the truck was in Iowa. I bought the truck sight unseen. When the truck was eventually delivered, it was everything I had hoped for. Initially, the truck was missing a spare key and transmitter. Nolan made sure that, in time, I got the spare key and transmitter! Other dealerships maybe wouldn't have done that for me. I think this speaks volumes about their character and how they do business. Other challenges included getting the truck registered and titled in Massachusetts even though it was purchased in Iowa. Mass RMV does not make things easy! Bob Brown Chevrolet's title department worked with me every step of the way to get the truck legal in Massachusetts. Kelcey Firestine in the title department was simple awesome! Thank you Nolan and Kelcey at Bob Brown Chevrolet! A+++++++ Job well done!
I purchased a Chevy Silverado 2500HD from Bob Brown Chevrolet on New Years Eve 2025. We had only a very short window of time to get the deal done. My salesman was Nolan Mitchell. Nolan was very responsive, communicated well and was hungry to do business. He handled the sale perfectly! I knew that there would be extra challenges and risk because this was an out of state purchase. I am in Massachusetts and the truck was in Iowa. I bought the truck sight unseen. When the truck was eventually delivered, it was everything I had hoped for. Initially, the truck was missing a spare key and transmitter. Nolan made sure that, in time, I got the spare key and transmitter! Other dealerships maybe wouldn't have done that for me. I think this speaks volumes about their character and how they do business. Other challenges included getting the truck registered and titled in Massachusetts even though it was purchased in Iowa. Mass RMV does not make things easy! Bob Brown Chevrolet's title department worked with me every step of the way to get the truck legal in Massachusetts. Kelcey Firestine in the title department was simple awesome! Thank you Nolan and Kelcey at Bob Brown Chevrolet! A+++++++ Job well done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Brown Chevrolet, INC.! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I was trying to buy a Toyota pickup you had on line. The salesman was a total waste of time. It took days for him to respond and when he did it appeared to me he was rude and arrogant. I checked this morning to see if the vehicle was still there, it had gone ....... this is the last time I use your dealership!
I was trying to buy a Toyota pickup you had on line. The salesman was a total waste of time. It took days for him to respond and when he did it appeared to me he was rude and arrogant. I checked this morning to see if the vehicle was still there, it had gone ....... this is the last time I use your dealership!
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our Dealer Principal, Tim Manning, at (515) 278-7825 so we can make your experience a positive one.
Bought 2 vehicles in the last week , Joe are salesman’s was very professional and very helpful staying on task and going out of his way to make sure we got what we wanted . The dealership is full of helpful people and everyone friendly . The building itself is amazing , spotless, everything looks brand new , well kept . We bought there for years and will keep doing so.
Bought 2 vehicles in the last week , Joe are salesman’s was very professional and very helpful staying on task and going out of his way to make sure we got what we wanted . The dealership is full of helpful people and everyone friendly . The building itself is amazing , spotless, everything looks brand new , well kept . We bought there for years and will keep doing so.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matthew, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
oe couldn't have been better. Bought a Tahoe from him two years ago and came back to him because he never tried to oversell us. You'll find this hard to believe but we came back today and traded four cars for four cars with him today. We traded the Tahoe for a Traverse and I finally got into a Trail Boss. We also traded the teenage boys vehicles and we did it all without getting divorced! Joe Koebke did it all while getting up and done a hundred times after having his hip replaced a couple weeks ago. Buying cars can be a lot of things, easy usually isn't one of them but Joe and the team made it easy today. Joe has earned our business by not being pushy and being persistent. Thanks Joe!
oe couldn't have been better. Bought a Tahoe from him two years ago and came back to him because he never tried to oversell us. You'll find this hard to believe but we came back today and traded four cars for four cars with him today. We traded the Tahoe for a Traverse and I finally got into a Trail Boss. We also traded the teenage boys vehicles and we did it all without getting divorced! Joe Koebke did it all while getting up and done a hundred times after having his hip replaced a couple weeks ago. Buying cars can be a lot of things, easy usually isn't one of them but Joe and the team made it easy today. Joe has earned our business by not being pushy and being persistent. Thanks Joe!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kelcey, thank you for your kind review; we are happy to pass along your comments to Joe here at Bob Brown Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
Great salesperson. Kept me up to date on any changes . Couldn't as for a better one.
Great salesperson. Kept me up to date on any changes . Couldn't as for a better one.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Corvette maintenance . Bob Lundy was service advisor and Josh was my tech. Both highly recommended. Even sent a video on completion of what was done. A++ to both
Corvette maintenance . Bob Lundy was service advisor and Josh was my tech. Both highly recommended. Even sent a video on completion of what was done. A++ to both
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Daniel, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
Another great new car buying experience at Bob Brown Chevy. Thanks to Clyde Birks for making it a stress free and enjoyable experience. This is second new car purchased with Clyde.
Another great new car buying experience at Bob Brown Chevy. Thanks to Clyde Birks for making it a stress free and enjoyable experience. This is second new car purchased with Clyde.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Brown Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Overall top notch. Had delays getting oil leak repaired. Frustrated with repair delays and so far good repair. Sales staff was very good. I got extra help getting 2024 certified.
Overall top notch. Had delays getting oil leak repaired. Frustrated with repair delays and so far good repair. Sales staff was very good. I got extra help getting 2024 certified.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Alberto was great helped me ship my truck to Long Island. Bought truck from pictures. Truck was just like pictures. Thanks again.
Alberto was great helped me ship my truck to Long Island. Bought truck from pictures. Truck was just like pictures. Thanks again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pete, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Hello about a month ago , I was looking at this sight because I had some bad luck and I purchased a Buick Enclave and it was wrecked well I found one as a replacement and scheduled time to come in a look. I have to say this location and the Salesperson was worst I have had he came across disrespectful and better than us attitude and then he couldn't even locate the vehicle. Once we had the vehicle he decided to become defensive with my husband who mentoned tires needed replaced. I was so put off by this person's attitude I was sitting in the drivers seat about to test drive and I said no thank you , even though the Car I loved can't replace good service and if that is my experience now then what will it be like if I need my car serviced in the future. Since this has been still bothering me a Month later I decided to review Typically I don't. Tell the salespeople it is more than just cars you are selling.
Hello about a month ago , I was looking at this sight because I had some bad luck and I purchased a Buick Enclave and it was wrecked well I found one as a replacement and scheduled time to come in a look. I have to say this location and the Salesperson was worst I have had he came across disrespectful and better than us attitude and then he couldn't even locate the vehicle. Once we had the vehicle he decided to become defensive with my husband who mentoned tires needed replaced. I was so put off by this person's attitude I was sitting in the drivers seat about to test drive and I said no thank you , even though the Car I loved can't replace good service and if that is my experience now then what will it be like if I need my car serviced in the future. Since this has been still bothering me a Month later I decided to review Typically I don't. Tell the salespeople it is more than just cars you are selling.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lorlor, I'm very sorry to hear that your customer experience here at Bob Brown Chevrolet was not good. I do appreciate your feedback, and I would ask that you contact me directly, as I would like to gather some further details. Sincerely Tim Manning Dealer Principal 515-278-7825