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Charles Gabus Ford

(1,256 reviews)
Visit Charles Gabus Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2017 consumer dealer award
New (515) 724-0794 (515) 724-0794
Used (515) 724-0838 (515) 724-0838
Service (515) 724-0779 (515) 724-0779

Reviews

(1,256 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Gabus Ford from DealerRater.

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Eric was awesome to work with when ordering my new

Eric was awesome to work with when ordering my new vehicle. He kept me informed during every stage of the process and was very receptive to my many questions. I have already recommended this dealership just on my interaction(s) with Eric.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service department is always prompt, helpful,

The service department is always prompt, helpful, thorough and courteous. I appreciate their transportation assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A beautiful building and staff is extremely friendly and

A beautiful building and staff is extremely friendly and curious. I was not pressured at all to make a decision.....the car I purchased was clean and ready to be shown. I had a ver good buying experience with this dealership and entire staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They get you in they tell you what's wrong with your

They get you in they tell you what's wrong with your truck or your vehicle they send you a video of your inspection of your truck you sit down and have a consultation with you about it and they're very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I really like this dealership!

I really like this dealership! They are always fast and efficient! And everyone is friendly and accommodating!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great dealership!

Charles Gabus Ford has been a great dealer for me.

Charles Gabus Ford has been a great dealer for me. The last F 150 was a very good truck and the service at this dealership has been excellent. I came right back to lease another F 150.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been more than happy with the service at this

I have been more than happy with the service at this dealership and the sales staff is good as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to purchase vehicle.

Great place to purchase vehicle. Sales team on top of their game!! Made new vehicle purchase quick and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve was very easy to work with, was very knowledgeable

Steve was very easy to work with, was very knowledgeable & made the buying process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve was very helpful.

Steve was very helpful. Did not pressure but worked to find what we wanted and could afford. We are pleased with the results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.